I'm Adis Sofic Poratje, an ambitious and outgoing professional who thrives in both team settings and independent roles. I bring a strong sense of responsibility and initiative to every project. With hands-on experience in AI annotation, customer support, transportation, and hospitality, I adapt quickly, stay flexible, and apply a proactive, problem-solving mindset to deliver reliable results.

Adis Sofic

I'm Adis Sofic Poratje, an ambitious and outgoing professional who thrives in both team settings and independent roles. I bring a strong sense of responsibility and initiative to every project. With hands-on experience in AI annotation, customer support, transportation, and hospitality, I adapt quickly, stay flexible, and apply a proactive, problem-solving mindset to deliver reliable results.

Available to hire

I’m Adis Sofic Poratje, an ambitious and outgoing professional who thrives in both team settings and independent roles. I bring a strong sense of responsibility and initiative to every project.
With hands-on experience in AI annotation, customer support, transportation, and hospitality, I adapt quickly, stay flexible, and apply a proactive, problem-solving mindset to deliver reliable results.

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Language

Swedish
Fluent
English
Fluent
German
Advanced
Bosnian
Fluent

Work Experience

Data Annotator at Mindy Support
January 1, 2025 - Present
Labeled AI-generated responses by category; Proofread outputs for grammar and style; Created training prompts/responses; Translated and adapted content across contexts
Customer Support (Swedish/English) at Essentiel Outsourcing
January 1, 2022 - December 31, 2024
Handled inquiries via phone, email and chat; Provided bilingual support professionally
Tram & Bus Driver at Transdev
January 1, 2016 - December 31, 2022
Operated public transport safely and punctually; Ensured smooth travel and customer satisfaction
Taxi Driver at Dunya Taxi
January 1, 2014 - December 31, 2016
Provided safe and professional transport; Included ferry service responsibilities
Warehouse Worker at Amazon Logistics
January 1, 2011 - December 31, 2012
Picked, scanned and sorted goods; Ensured accurate and timely order handling

Education

Hotel & Restaurant Program at De Geer High School, Norrköping, Sweden
January 1, 2008 - December 31, 2011
Economics & Tourism at Economic School, Zenica, Bosnia and Herzegovina
January 1, 2006 - December 31, 2008

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Transportation & Logistics, Professional Services