Available to hire
I am a strategic innovation leader in experience design and research programs, passionate about turning customer insights into action. I foster cross-functional collaboration around customer-centered data and bridge communication through impactful storytelling that fuels the company vision and drives success.
I have led UX research and design teams across startups and multinational contexts, building scalable design operations, mentoring designers, and guiding product strategy from concept to launch.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Founder & CEO at The Solar Studios
November 1, 2023 - PresentCreated a consulting business; developed business, marketing, and corporate strategy plans; managed sales and acquired strategic clients; led user-centered research and design; developed strategic plans to achieve goals.
Product Design Manager at Budacom
September 1, 2022 - October 1, 2023Defined and executed design strategy through roadmaps and annual plans. Led and mentored the design and research team. Managed design operations and processes, removing roadblocks and prioritizing initiatives. Coordinated with product and development to ensure alignment between vision, market, and user. Oversaw product development from conceptualization to launch.
Lead UX Researcher & Strategist at Budacom
November 1, 2021 - September 1, 2022Designed exploratory and evaluative studies to identify design problems and define user personas. Informed the annual product strategy plan. Supported teams of project managers, designers and developers during platform iterations. Established the foundations and infrastructure for the UX research team.
Research Operations Manager at Walmart Mexico
March 1, 2020 - November 1, 2021Planned the fiscal year and oversaw research budgets. Managed partnerships with suppliers and designed strategic guidelines for multinational teams.
Lead UX Researcher at eCommerce
February 1, 2019 - March 1, 2020Founded and developed the UX research team for eCommerce, conducting qualitative and quantitative research and managing the complete research cycle to generate actionable insights.
Freelance UX Researcher & Designer at Chef Works
July 1, 2018 - January 1, 2019Conducted 20 in-depth interviews and designed a mobile app for managing the clothing of kitchen and service staff in a restaurant, including experience mapping, task analysis, user flows, and prototypes.
Project Leader at Steward Chile Ecommerce
March 1, 2016 - March 1, 2018Led the development of the eCommerce Steward.cl, including UX, business plan, launch of 5,000+ products and integration of digital channels.
Founder & CEO at The Solar Studio
November 1, 2023 - PresentCreated a consulting business; developed business, marketing, and corporate strategy plans. Managed sales and acquired strategic clients. Led user-centered research and design. Developed strategic plans to achieve goals.
Product Design Manager at BUDA.com
September 1, 2022 - October 1, 2023Defined and executed design strategy through roadmaps and annual plans. Led and mentored the design and research team. Managed design operations and processes, removing roadblocks and prioritizing initiatives. Coordinated with product and development to ensure alignment between vision, market, and user. Oversaw end-to-end product development from concept to launch.
Lead UX Researcher & Strategist at BUDA.com
November 1, 2021 - September 1, 2022Designed exploratory and evaluative studies to identify design problems and define user personas. Informed the annual product strategy plan. Supported teams of project managers, designers and developers during platform iterations. Established the foundations and infrastructure for the UX research team.
Lead UX Researcher at Self-Directed / eCommerce
February 1, 2019 - March 1, 2020Founded and developed the UX research team for eCommerce, conducting qualitative and quantitative research and managing the complete research cycle to generate actionable insights.
eCommerce Project Leader at Steward Chile
March 1, 2016 - March 1, 2018Led the development of the eCommerce Steward.cl, including UX, business plan, launch of 5,000+ products and integration of digital channels.
Education
Immersive UX Design at General Assembly
January 1, 2018 - December 11, 2025Diploma in Marketing at Pontificia Universidad Catolica de Chile
January 1, 2015 - December 11, 2025BA in Advertising & Visual Design at Universidad del Pacífico
January 1, 2012 - December 11, 2025High School Education at Instituto Hebreo
January 1, 2003 - January 1, 2006AI for Designers at Interaction Design Foundation
January 1, 2025 - December 11, 2025Design for the 21st Century at Interaction Design Foundation
January 1, 2023 - December 11, 2025Journey Mapping at Interaction Design Foundation
January 1, 2022 - December 11, 2025HTML & CSS at Coderhouse
January 1, 2017 - December 11, 2025Immersive UX Design at General Assembly, San Francisco
January 1, 2018 - January 14, 2026Diploma in Marketing at Pontificia Universidad Católica de Chile, Santiago
January 1, 2015 - January 14, 2026BA in Advertising & Visual Design at Universidad del Pacífico, Santiago
January 1, 2012 - January 14, 2026High School Education at Instituto Hebreo, Santiago
January 1, 2003 - January 1, 2006Qualifications
AI for Designers
January 1, 2025 - December 11, 2025Design for the 21st Century
January 1, 2023 - December 11, 2025Journey Mapping
January 1, 2022 - December 11, 2025HTML & CSS
January 1, 2017 - December 11, 2025AI for Designers
January 1, 2025 - January 14, 2026Design for the 21st Century
January 1, 2023 - January 14, 2026Journey Mapping
January 1, 2022 - January 14, 2026HTML & CSS
January 1, 2017 - January 14, 2026Industry Experience
Software & Internet, Media & Entertainment, Education, Professional Services, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Hire a UX Designer
We have the best ux designer experts on Twine. Hire a ux designer in Santiago today.