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I am a Business Administration graduate with over two years of experience in customer service and administrative support. I have a strong passion for maintaining customer relationships and providing excellent service. Currently pursuing my degree at Universiti Sains Malaysia, I am eager to contribute to an organization that values communication and customer satisfaction. My goal is to enhance my skills while making a positive impact in the industry.…I am a Business Administration graduate with over two years of experience in customer service and administrative support. I have a strong passion for maintaining customer relationships and providing excellent service. Currently pursuing my degree at Universiti Sains Malaysia, I am eager to contribute to an organization that values communication and customer satisfaction. My goal is to enhance my skills while making a positive impact in the industry.

AFIQ SYAHMI SHAHRI ZAMAN

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I am a Business Administration graduate with over two years of experience in customer service and administrative support. I have a strong passion for maintaining customer relationships and providing excellent service. Currently pursuing my degree at Universiti Sains Malaysia, I am eager to contribute to an organization that values communication and customer satisfaction. My goal is to enhance my skills while making a positive impact in the industry.…I am a Business Administration graduate with over two years of experience in customer service and administrative support. I have a strong passion for maintaining customer relationships and providing excellent service. Currently pursuing my degree at Universiti Sains Malaysia, I am eager to contribute to an organization that values communication and customer satisfaction. My goal is to enhance my skills while making a positive impact in the industry.

Available to hire

I am a Business Administration graduate with over two years of experience in customer service and administrative support. I have a strong passion for maintaining customer relationships and providing excellent service.

Currently pursuing my degree at Universiti Sains Malaysia, I am eager to contribute to an organization that values communication and customer satisfaction. My goal is to enhance my skills while making a positive impact in the industry.

Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Experience Level

Microsoft Word

Expert

Microsoft Excel

Expert

Microsoft PowerPoint

Expert

Language

English

Advanced

Work Experience

Sales Representative at GUAN LEE DISTRIBUTOR

April 1, 2026 - Present

Promoted household cleaning products to retailers and wholesalers. Managed customer orders and coordinated product deliveries. Built and maintained professional relationships with customers.

Customer Service Representative at UBASE ASIA SDN BHD

April 1, 2025 - April 1, 2026

Handled customer enquiries through phone, email and social media while maintaining a professional customer experience. Recognised as Best Agent for delivering excellent customer service.

Customer Service Executive at TASA SOLUTIONS SDN BHD

August 1, 2023 - April 1, 2025

Managed customer enquiries via phone, email and WhatsApp. Provided backend administrative and documentation tasks.