Eager to merge one of my dearest passions -gaming- with my professional career, I am progressing towards becoming a LiveOps, Product or project manager in the video game industry. I offer five years of project and team manager in operations and I share a decade of international exposure with a Ph.D. in Social Sciences on Internet Governance for videogames and eSports industries. My professional background includes a wide knowledge of e-retail industries as a project and team manager within the scope of my direct management line and site level. Advanced qualitative and quantitative methods focusing on data interpretation and analysis, including text analysis, SQL, Quicksight, and Excel.…

Albert Garrich Alabarce

Eager to merge one of my dearest passions -gaming- with my professional career, I am progressing towards becoming a LiveOps, Product or project manager in the video game industry. I offer five years of project and team manager in operations and I share a decade of international exposure with a Ph.D. in Social Sciences on Internet Governance for videogames and eSports industries. My professional background includes a wide knowledge of e-retail industries as a project and team manager within the scope of my direct management line and site level. Advanced qualitative and quantitative methods focusing on data interpretation and analysis, including text analysis, SQL, Quicksight, and Excel.…

Available to hire

Eager to merge one of my dearest passions -gaming- with my professional career, I am progressing towards becoming a LiveOps, Product or project manager in the video game industry. I offer five years of project and team manager in operations and I share a decade of international exposure with a Ph.D. in Social Sciences on Internet Governance for videogames and eSports industries. My professional background includes a wide knowledge of e-retail industries as a project and team manager within the scope of my direct management line and site level. Advanced qualitative and quantitative methods focusing on data interpretation and analysis, including text analysis, SQL, Quicksight, and Excel.

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Skills

Experience Level

Language

Spanish; Castilian
Fluent
Catalan; Valencian
Fluent
English
Advanced
German
Advanced

Work Experience

Area Manager of Operations Production on Demand at Amazon Distribution GmbH
April 1, 2024 - Present
Leading and developing an international team of up to 70 associates through Team Leaders; building and executing productivity plans by reviewing work forecasts, determining productivity requirements, balance labor, safety, Loss & Prevention; cross-team project management and coordination for process improvement, including capacity planning and safety standards during the closure and dismantling of the oldest Book Production Cell in Europe.
SPS Supervisor ES, Seller & Vendor -Cross Functional at Amazon Spain Services
January 1, 2021 - April 1, 2024
Management of a virtual international team of up to 31 associates & 6 marketplaces; onsite operations responsibilities (+600 associates); KPI monitoring, including outlier management systems and escalations with operations departments; WBR, QBR, Outlier management & performance plans; continuous improvement processes for policy implementation, calibration, and alignment; Six Sigma-based initiatives to improve customer satisfaction and reopen rate.
Associate Vendor Support at Amazon Spain Services
January 1, 2019 - December 1, 2020
Project management for process improvement for internal standardized operating procedures; account management and technical support for EDI, transportation, sales reports, purchase orders and charge backs systems.
Country Manager for Spain & Latin America at Tellows UG Limited
March 1, 2014 - August 1, 2014
Daily/operational tasks with Online SEO tools and Google Analytics.
Intern in Social Media Management at India Network Ventures
September 1, 2011 - August 1, 2012
Development of business plan and social media platform management.
Intern in Social Media Management at Tech Air, The computer Luggage company
January 1, 2011 - August 1, 2011
Intern in social media management.
Brand Manager Assistant at Henkel Ibérica
February 1, 2010 - September 1, 2010
Brand management support and coordination.

Education

Ph.D. at The Hong Kong Polytechnic University
September 1, 2015 - September 1, 2019
Master’s degree (Erasmus Mundus in Global Studies) at Leipzig University; Jawaharlal Nehru University; University of Roskilde
September 1, 2011 - September 1, 2013
Master’s degree, International Business at Pompeu Fabra University, Barcelona, Spain
September 1, 2009 - September 1, 2010
Bachelor’s degree, Business Science, management and administration at University of Barcelona, Spain
September 1, 2003 - September 1, 2009

Qualifications

Product Management Certification for Game Production
November 1, 2025 - January 11, 2026
Game QA tester
April 1, 2023 - January 11, 2026
Amazon Games Support Certification
June 1, 2024 - September 1, 2024
Game analytics; from Basic to Advanced Strategies
June 1, 2023 - September 1, 2023
Game LiveOps
March 1, 2023 - June 1, 2023
ML for Leaders: Generative AI
March 1, 2026 - January 11, 2026
Project Management certification
September 1, 2023 - January 11, 2026
Six Sigma Yellow Belt
January 1, 2022 - June 1, 2023
SQL Data Analysis (Redshift)
June 1, 2022 - January 11, 2026
Introduction to SCRUM
March 1, 2021 - January 11, 2026

Industry Experience

Gaming, Media & Entertainment, Software & Internet

Skills

Experience Level