I'm a freelancer who specializes in content editing and writing from 2019

Ranya Agouzzi

I'm a freelancer who specializes in content editing and writing from 2019

Available to hire

I’m a freelancer who specializes in content editing and writing from 2019

Language

English
Fluent
French
Fluent
Arabic
Fluent

Work Experience

Sales Development Representative at Pigee Inc.
October 1, 2024 - Present
Prospecting, reaching out to potential customers, qualifying leads, setting up appointments for the sales team, and nurturing relationships with prospects to move them through the sales tunnel.
Customer Service Representative at Concentrix
September 30, 2024 - September 9, 2025
Assisted customers with inquiries, resolved issues, provided product information, processed orders, and ensured customer satisfaction. Handled complaints, escalated complex problems, and maintained a positive, helpful attitude.
Social Media Manager at Gaiam
September 30, 2022 - September 9, 2025
Created and managed content for social platforms, and developed communication strategies to increase user engagement.
English-Speaking Editor & Content Creator at Healthyway365.com
May 31, 2020 - September 9, 2025
Reviewed and edited English written content, improving overall quality, coherence, and readability of the produced material.
Community Manager Assistant at Consomavis
December 31, 2018 - September 9, 2025
Engaged community members, responded to inquiries, moderated discussions, created content, and analyzed community feedback to improve engagement and satisfaction.
Sales Development Representative at Pigee Inc.
October 1, 2024 - Present
Prospecting, reaching out to potential customers, qualifying leads, setting up appointments for the sales team, and nurturing relationships with prospects to move them through the sales funnel.
Customer Service Representative at Concentrix
September 30, 2024 - September 9, 2025
Assisting customers with inquiries, resolving issues, providing product information, processing orders, handling complaints, escalating complex problems, and maintaining a positive attitude.
Social Media Manager at Gaiam
September 30, 2022 - September 9, 2025
Creation and management of content for social platforms, development of communication strategies to increase user engagement.
English-Speaking Editor & Content Creator at Healthyway365.com
May 31, 2020 - September 9, 2025
Reviewing and editing written content in English, improving the overall quality, coherence, and readability of the content we produce.
Community Manager Assistant at Consomavis
December 31, 2018 - September 9, 2025
Engaging community members, responding to inquiries, moderating discussions, creating content, and analyzing community feedback to improve engagement and satisfaction.

Education

Associates in Graphic Design at Ecole supérieure des Arts Visuels (ESAV)
January 11, 2030 - September 9, 2025
Associates in Graphic Design at Ecole supérieure des Arts Visuels (ESAV)
January 11, 2030 - September 9, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Telecommunications, Professional Services, Media & Entertainment, Software & Internet, Retail, Education