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I am a results-driven sales and digital marketing professional with experience in B2B and B2C sales, client communication, account support, CRM tools, and performance-focused reporting. Currently, I work as a Digital Marketing & Sales Specialist at Genpact, and I have previously advised on sales at Concentrix and led regional marketing initiatives in Saudi Arabia. I am fluent in Arabic and English, with a strong understanding of the MENA market, and I take a consultative approach to understanding customer needs, supporting pipelines, and delivering revenue-focused communication.…I am a results-driven sales and digital marketing professional with experience in B2B and B2C sales, client communication, account support, CRM tools, and performance-focused reporting. Currently, I work as a Digital Marketing & Sales Specialist at Genpact, and I have previously advised on sales at Concentrix and led regional marketing initiatives in Saudi Arabia. I am fluent in Arabic and English, with a strong understanding of the MENA market, and I take a consultative approach to understanding customer needs, supporting pipelines, and delivering revenue-focused communication.

Abdelrahman Ahmed

Marketing Consultant, Digital Marketer, Content Creator

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I am a results-driven sales and digital marketing professional with experience in B2B and B2C sales, client communication, account support, CRM tools, and performance-focused reporting. Currently, I work as a Digital Marketing & Sales Specialist at Genpact, and I have previously advised on sales at Concentrix and led regional marketing initiatives in Saudi Arabia. I am fluent in Arabic and English, with a strong understanding of the MENA market, and I take a consultative approach to understanding customer needs, supporting pipelines, and delivering revenue-focused communication.…I am a results-driven sales and digital marketing professional with experience in B2B and B2C sales, client communication, account support, CRM tools, and performance-focused reporting. Currently, I work as a Digital Marketing & Sales Specialist at Genpact, and I have previously advised on sales at Concentrix and led regional marketing initiatives in Saudi Arabia. I am fluent in Arabic and English, with a strong understanding of the MENA market, and I take a consultative approach to understanding customer needs, supporting pipelines, and delivering revenue-focused communication.

Available to hire

I am a results-driven sales and digital marketing professional with experience in B2B and B2C sales, client communication, account support, CRM tools, and performance-focused reporting.

Currently, I work as a Digital Marketing & Sales Specialist at Genpact, and I have previously advised on sales at Concentrix and led regional marketing initiatives in Saudi Arabia. I am fluent in Arabic and English, with a strong understanding of the MENA market, and I take a consultative approach to understanding customer needs, supporting pipelines, and delivering revenue-focused communication.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

Portuguese

Beginner

Work Experience

Digital Marketing & Sales Specialist at Genpact

August 1, 2025 - Present

Manage client-facing communication and sales-related activities that support business growth and campaign performance. Engage with prospective and existing customers, identify needs, and provide solution-oriented support across multiple accounts. Contribute to digital marketing strategy, account performance analysis, and reporting to improve customer results and business outcomes. Collaborate with internal teams to ensure smooth client experience, effective issue resolution, and timely follow-up.

Sales & Customer Advisor (B2B/B2C) at Concentrix

April 1, 2024 - August 1, 2025

Handled inbound and outbound customer interactions across B2B and B2C accounts in a fast-paced target-driven environment. Identified customer needs, explained suitable solutions, and supported customers throughout the service and sales process. Built trust through clear communication, consultative support, and effective objection handling. Worked with CRM systems to update records, track interactions, and maintain accurate customer data.

Content Moderator at Foundever

July 1, 2023 - April 1, 2024

Reviewed content for accuracy and compliance while maintaining high quality standards and improving turnaround time. Supported process consistency and helped improve team productivity through clear moderation practices.

Marketing Specialist at Jeddah Foundations Contracting Company

October 1, 2016 - June 1, 2022

Supported business growth through marketing campaigns, client communication, market research, and brand visibility initiatives. Managed social media and promotional activities aligned with company goals and commercial priorities. Developed strong understanding of Saudi market dynamics and stakeholder communication.

Marketing Specialist at Mohamed Yousuf Naghi Group

January 1, 2015 - August 1, 2016

Supported marketing activities and customer-facing communication for brand promotion and market presence. Contributed to campaign execution, coordination, and commercial visibility efforts.