I am a results-oriented marketing professional with a passion for helping multinational tech companies and startups grow their digital presence. I graduated from the Faculty of Commerce in 2010 and have built a diverse background in both customer service and administrative research. Since starting my career, I have worked with major organizations like Orange and Teleperformance to deliver exceptional client experiences. Recently, I have been sharpening my technical expertise through an Advanced Digital Marketing Nano degree and the Digital Egypt Pioneers initiative. I possess a robust toolkit that includes SOSTAC planning, SWOT analysis, and Meta Ads to drive measurable performance. My previous roles provided me with the analytical mindset and Business English proficiency necessary to thrive in fast-paced environments. I am eager to contribute my skills in running paid ads and designing comprehensive content calendars to your next project. Let’s collaborate to turn your vision into a digital success story.

Ahmed Mohamed Elsayed Abd ElAziz

I am a results-oriented marketing professional with a passion for helping multinational tech companies and startups grow their digital presence. I graduated from the Faculty of Commerce in 2010 and have built a diverse background in both customer service and administrative research. Since starting my career, I have worked with major organizations like Orange and Teleperformance to deliver exceptional client experiences. Recently, I have been sharpening my technical expertise through an Advanced Digital Marketing Nano degree and the Digital Egypt Pioneers initiative. I possess a robust toolkit that includes SOSTAC planning, SWOT analysis, and Meta Ads to drive measurable performance. My previous roles provided me with the analytical mindset and Business English proficiency necessary to thrive in fast-paced environments. I am eager to contribute my skills in running paid ads and designing comprehensive content calendars to your next project. Let’s collaborate to turn your vision into a digital success story.

Available to hire

I am a results-oriented marketing professional with a passion for helping multinational tech companies and startups grow their digital presence. I graduated from the Faculty of Commerce in 2010 and have built a diverse background in both customer service and administrative research. Since starting my career, I have worked with major organizations like Orange and Teleperformance to deliver exceptional client experiences. Recently, I have been sharpening my technical expertise through an Advanced Digital Marketing Nano degree and the Digital Egypt Pioneers initiative. I possess a robust toolkit that includes SOSTAC planning, SWOT analysis, and Meta Ads to drive measurable performance. My previous roles provided me with the analytical mindset and Business English proficiency necessary to thrive in fast-paced environments. I am eager to contribute my skills in running paid ads and designing comprehensive content calendars to your next project. Let’s collaborate to turn your vision into a digital success story.

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Language

Arabic
Fluent
English
Advanced

Work Experience

Technical Support Advisor (Chat & Emails) at Teleperformance
October 1, 2024 - Present
Technical support advisor handling chats and emails, assisting customers and resolving product/service inquiries while maintaining quality and customer satisfaction.
Administrative Development Researcher at Customs Inspection
January 1, 2014 - Present
Permanent Postpaid Call Center Representative at Orange
November 1, 2012 - November 1, 2013
Handled incoming calls from postpaid customers, addressing inquiries, resolving issues, and providing product/service information; achieved high customer satisfaction and collaborated with cross-functional teams to escalate and resolve complex issues.

Education

Bachelor of Commerce at Tanta University
September 1, 2005 - September 1, 2010

Qualifications

Digital Marketing Diploma
November 1, 2025 - April 19, 2026
Human Resources Management Professional Diploma
March 1, 2025 - July 1, 2025
Advanced Digital Marketing Nano degree
September 1, 2021 - April 19, 2026
Professional Digital Marketing Nano degree
September 1, 2020 - April 19, 2026
General English Course Levels B1D and B1C
March 1, 2020 - April 19, 2026
Advanced Conversation Programme
March 1, 2011 - April 19, 2026
BBSA - Basic Business Skills Acquisition Program (BBSA)
September 1, 2009 - August 1, 2010
Microsoft Course / Small and Medium Enterprises (M/SMEs)
October 1, 2010 - November 1, 2010
International Computer Driving License (ICDL)
October 1, 2010 - December 1, 2010

Industry Experience

Software & Internet, Media & Entertainment, Professional Services