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I am a results-driven professional with expertise in social media marketing, e-commerce management, and customer support. I enjoy developing high-impact digital campaigns, optimizing online store performance, and enhancing the customer experience across various platforms. I am passionate about driving brand growth, increasing conversions, and delivering responsive, solution-oriented support. I am committed to leveraging data and insights to help businesses achieve their objectives efficiently and effectively.…I am a results-driven professional with expertise in social media marketing, e-commerce management, and customer support. I enjoy developing high-impact digital campaigns, optimizing online store performance, and enhancing the customer experience across various platforms. I am passionate about driving brand growth, increasing conversions, and delivering responsive, solution-oriented support. I am committed to leveraging data and insights to help businesses achieve their objectives efficiently and effectively.

Muhammad Ahsan Jamil

Social Media Manager, Content Creator, Digital Marketer, +1

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I am a results-driven professional with expertise in social media marketing, e-commerce management, and customer support. I enjoy developing high-impact digital campaigns, optimizing online store performance, and enhancing the customer experience across various platforms. I am passionate about driving brand growth, increasing conversions, and delivering responsive, solution-oriented support. I am committed to leveraging data and insights to help businesses achieve their objectives efficiently and effectively.…I am a results-driven professional with expertise in social media marketing, e-commerce management, and customer support. I enjoy developing high-impact digital campaigns, optimizing online store performance, and enhancing the customer experience across various platforms. I am passionate about driving brand growth, increasing conversions, and delivering responsive, solution-oriented support. I am committed to leveraging data and insights to help businesses achieve their objectives efficiently and effectively.

Available to hire

I am a results-driven professional with expertise in social media marketing, e-commerce management, and customer support. I enjoy developing high-impact digital campaigns, optimizing online store performance, and enhancing the customer experience across various platforms.

I am passionate about driving brand growth, increasing conversions, and delivering responsive, solution-oriented support. I am committed to leveraging data and insights to help businesses achieve their objectives efficiently and effectively.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Social Media Manager at StiffTech Solutions

September 30, 2024 - July 24, 2025

Designed and executed social media strategies across platforms (Facebook, Instagram, LinkedIn, YouTube) to boost brand engagement by 40%. Created compelling content calendars and managed daily posts to maintain consistent brand presence. Monitored and optimized campaign performance using analytics tools, improving ROI by 25%. Collaborated on creative direction for visuals using Canva and managed content scheduling.

Shopify Store Manager at Atlas Dropshipping, Netherlands

February 28, 2025 - July 24, 2025

Built and launched a fully automated Shopify dropshipping store using Atlas tools. Conducted market research to identify trending and winning products. Managed product page SEO, upselling techniques, and store performance analytics. Ran Facebook and Instagram ad campaigns, resulting in a 40% traffic increase. Handled backend operations including payment setup, shipping rules, and order tracking systems.

E-Commerce Manager at Atlas Dropshipping

February 28, 2025 - July 24, 2025

Oversaw end-to-end dropshipping operations, including supplier coordination and order fulfillment. Managed product listings, pricing strategies, and store optimization on Shopify. Analyzed sales data and customer behavior to enhance conversions and reduce cart abandonment. Coordinated with customer support to ensure seamless post-purchase experiences.

Social Media Manager at StiffTech Solution

December 31, 2024 - July 24, 2025

Developed and executed social media strategies to boost brand engagement and visibility. Managed content creation, scheduling, and performance tracking across platforms like Facebook, Instagram, and LinkedIn. Ran paid ad campaigns, optimized for reach and conversions using insights and analytics. Monitored audience trends and adapted content to align with marketing goals.

Customer Support and Sales Representative at Pakistan Telecommunication Company Ltd. (PTCL)

December 31, 2023 - July 24, 2025

Handled inbound and outbound customer inquiries, ensuring timely resolution and satisfaction. Promoted PTCL products and services to potential clients, achieving monthly sales targets. Maintained accurate records of customer interactions using CRM tools. Provided technical support and troubleshooting for telecom services.

Customer Support Executive at Jazz/Warid Telecom

December 31, 2020 - July 24, 2025

Delivered exceptional customer service via phone and live chat, resolving issues efficiently. Assisted users with billing, service activations, and account management. Escalated unresolved issues to the relevant departments for prompt action. Contributed to team performance metrics including first call resolution and customer satisfaction.