Aileen Canaveras - Goodin
Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management.
About
Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management. I excel at delivering exceptional administrative and client-support services, and I’ve consistently nurtured strong client relationships that contributed to high satisfaction and retention. I’m now eager to transition into a Virtual Assistant role to leverage my organizational skills, tech-savviness, and customer-focused approach in a remote work environment.
I’m proficient with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Forms) and Zoom, and I thrive in collaborative, fast-paced settings. I enjoy learning new tools, organizing complex schedules, and supporting teams to achieve their goals with accuracy and efficiency.
- 17 years' experience
- Joined February 2026
Languages
- EnglishFluent
Industry experience
- Manufacturing
- Financial Services
- Professional Services
- Education
- Non-Profit Organization
Work experience· 8 roles
Processed and validated claims while maintaining high accuracy and efficiency. Advised clients on document submissions and ensured prompt claim resolutions. Played a key role in implementing a new claims system, leading to global recognition for outstanding service delivery.
Ensure compliance with company policies and work procedures, contributing to a safe, clean, and efficient workplace. Operate machinery and oversee production processes to meet food safety standards (HACCP, SQF). Address quality, safety, and hygiene issues in real-time to ensure smooth operations. Collaborate with team members and contribute to the training and development of new operators.
Managed claims evaluation, ensuring the accuracy and completeness of documents. Maintained open communication with clients, insurers, and internal teams to resolve issues efficiently. Ensured claims were processed in accordance with industry regulations and customer standards.
Education
Certifications and awards
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