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Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management. I excel at delivering exceptional administrative and client-support services, and I’ve consistently nurtured strong client relationships that contributed to high satisfaction and retention. I’m now eager to transition into a Virtual Assistant role to leverage my organizational skills, tech-savviness, and customer-focused approach in a remote work environment. I’m proficient with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Forms) and Zoom, and I thrive in collaborative, fast-paced settings. I enjoy learning new tools, organizing complex schedules, and supporting teams to achieve their goals with accuracy and efficiency.…Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management. I excel at delivering exceptional administrative and client-support services, and I’ve consistently nurtured strong client relationships that contributed to high satisfaction and retention. I’m now eager to transition into a Virtual Assistant role to leverage my organizational skills, tech-savviness, and customer-focused approach in a remote work environment. I’m proficient with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Forms) and Zoom, and I thrive in collaborative, fast-paced settings. I enjoy learning new tools, organizing complex schedules, and supporting teams to achieve their goals with accuracy and efficiency.

Aileen Canaveras - Goodin

Content Producer, Production Manager, Project Manager, +6

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Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management. I excel at delivering exceptional administrative and client-support services, and I’ve consistently nurtured strong client relationships that contributed to high satisfaction and retention. I’m now eager to transition into a Virtual Assistant role to leverage my organizational skills, tech-savviness, and customer-focused approach in a remote work environment. I’m proficient with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Forms) and Zoom, and I thrive in collaborative, fast-paced settings. I enjoy learning new tools, organizing complex schedules, and supporting teams to achieve their goals with accuracy and efficiency.…Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management. I excel at delivering exceptional administrative and client-support services, and I’ve consistently nurtured strong client relationships that contributed to high satisfaction and retention. I’m now eager to transition into a Virtual Assistant role to leverage my organizational skills, tech-savviness, and customer-focused approach in a remote work environment. I’m proficient with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Forms) and Zoom, and I thrive in collaborative, fast-paced settings. I enjoy learning new tools, organizing complex schedules, and supporting teams to achieve their goals with accuracy and efficiency.

Available to hire

Hello! I’m Aileen Canaveras, a proactive and self-motivated professional with 12 years of experience in sales, insurance broking, claims consultancy, and risk management. I excel at delivering exceptional administrative and client-support services, and I’ve consistently nurtured strong client relationships that contributed to high satisfaction and retention. I’m now eager to transition into a Virtual Assistant role to leverage my organizational skills, tech-savviness, and customer-focused approach in a remote work environment.

I’m proficient with Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Forms) and Zoom, and I thrive in collaborative, fast-paced settings. I enjoy learning new tools, organizing complex schedules, and supporting teams to achieve their goals with accuracy and efficiency.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Production Operator at RJ’s Licorice

October 1, 2021 - Present

Ensure compliance with company policies and work procedures, contributing to a safe, clean, and efficient workplace. Operate machinery and oversee production processes to meet food safety standards (HACCP, SQF). Address quality, safety, and hygiene issues in real-time to ensure smooth operations. Collaborate with team members and contribute to the training and development of new operators.

Claims Advisor at Marsh

January 1, 2018 - January 1, 2020

Managed claims evaluation, ensuring the accuracy and completeness of documents. Maintained open communication with clients, insurers, and internal teams to resolve issues efficiently. Ensured claims were processed in accordance with industry regulations and customer standards.

Risk Management Advisor and Insurance Broker

January 1, 2016 - January 1, 2018

Administered client accounts across all lines of business, ensuring timely renewals and managing policy documentation. Conducted market research, prepared reports, and supported business development strategies. Managed sensitive client information, providing timely updates and recommendations based on risk assessments.

Client Representative I – Motor Insurance

January 1, 2010 - January 1, 2016

Administered motor insurance client accounts, handled renewals, and maintained policy documentation. Assisted in risk assessments and provided recommendations based on client needs.

Associate Broker to Client Executive

January 1, 2008 - January 1, 2010

Supported client relationships across multiple lines, conducted market research, and prepared reports to aid business development. Managed confidential information with adherence to regulatory standards.

Production Operator at RJ's Licorice

October 1, 2021 - Present

Processed and validated claims while maintaining high accuracy and efficiency. Advised clients on document submissions and ensured prompt claim resolutions. Played a key role in implementing a new claims system, leading to global recognition for outstanding service delivery.

Claims Advisor at Marsh Philippines, Inc

April 1, 2008 - February 28, 2018

Risk Management Advisor & Insurance Broker at Marsh Philippines, Inc

April 1, 2008 - February 28, 2018

Administered client accounts and ensured timely renewal of policies. Conducted market research and developed tailored insurance solutions for clients. Managed large accounts and coordinated with insurers to meet client needs. Provided ongoing client support, increasing client retention and cross-selling opportunities.