AIN SHAMIMI
I’m a Digital Product Manager with 11+ years of banking experience, focused on trade finance and corporate digital banking platforms.
About
I’m a Digital Product Manager with 11+ years of banking experience, focused on trade finance and corporate digital banking platforms. I’ve led end-to-end product lifecycles using Agile/Scrum, from requirements gathering and backlog prioritization to UAT/PVT regression testing, release management, and post-production support—always with a strong customer and adoption mindset in regulated environments.
Throughout my career, I’ve worked across multi-country teams in Singapore, China, and Indonesia, partnering closely with Product Owners, engineering, Sales, Operations, and stakeholders to deliver digital improvements that reduce friction for clients. From driving onboarding onto digital channels to migrating major platforms like Trade Velocity, I enjoy turning complex needs into practical, well-tested releases that strengthen service continuity and measurable adoption outcomes.
- 12 years' experience
- Joined September 2026
Skills· 5
Industry experience
- Financial Services
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Work experience
Led end-to-end product lifecycle management for digital trade finance initiatives, owning the product roadmap from requirements through release and post-production support. Directed the 2024 Trade Velocity migration with cross-functional coordination to ensure zero disruption. Managed Agile delivery across multiple release cycles (backlog prioritization, sprint planning, UAT/PVT regression, and release management). Coordinated bi-weekly production releases, managed enhancement backlogs, validated UI/UX designs in Figma, and provided formal UAT sign-off via Jira. Partnered with regional stakeholders and local teams (engineering, Trade Sales, Operations) to define requirements and deliver customer-centric digital solutions. Monitored adoption and product performance KPIs and recommended roadmap improvements based on market feedback, including increasing adoption from 30% to 65%.
Served as subject matter expert for HSBCnet, driving corporate client onboarding, training, and self-service adoption for trade clients via the Internet Trade Service (ITS) module. Increased HSBCnet digital channel penetration from 5% to 50% within two years through engagement, training, and onboarding initiatives. Onboarded 10+ corporate clients monthly, conducted group and one-to-one training, and advised 20+ corporate clients daily on trade documentation, compliance requirements, and internet trade services. Reduced paper-based transaction advice usage by ~90% by embedding digital alternatives, while providing high-quality support and issue resolution for 30+ clients daily.
Led a team of four during onboarding operations to ensure consistency and operational efficiency. Performed validation and quality control checks on customer documentation for new and existing HSBCnet users. Provided frontline support during the ITS to HSBCnet migration, managing incidents and escalating complex issues to relevant teams. Supported onboarding and maintenance activities for 40+ customer profiles daily, ensuring compliance with operational standards and SLAs.
Education
Certifications and awards
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