Aitana Ramos Ribelles

Customer Experience at Inmobiliaria Happy Host

Developed a customer experience strategy for the facilities. Designed the customer journey focusing on problem resolution. Created content for websites and social media and supported audiovisual material creation.

Community Manager at TheBasement

Managed administration tasks, organized events, and handled communication. Created content for social media channels.

Administration, Organization of Events and Communication at FOTUR (Federación de Ocio y Turismo)

Worked in the Department of Administration, Communication, and Digital Marketing. Managed events and social media, and created content.

Monitor and Instructor of Activities and Sports at Liceo Francés de Valencia

Planned and organized recreational and educational activities for children aged 5 to 12 years.

International Business at Occident, Barcelona

Negotiated with mediators and clients, managed relationships, handled strategic communication, and policy management. Conducted data analysis and created strategic reports.

Customer Experience at Inmobiliaria Happy Host

Creación de contenidos para webs y redes sociales, y apoyo a la creación de materiales audiovisuales.

Community Manager at The Basement

Gestión y análisis de campañas (Meta Ads); gestión de redes sociales (Instagram, LinkedIn y TikTok); organización de eventos a nivel nacional e internacional.

Customer Experience at Real Estate Happy Host

Developed a customer experience and accommodation strategy for facilities; designed the customer journey with a focus on problem solving and guest satisfaction.

Community Manager at The Basement

Managed online communities, coordinated communications, and supported events and marketing initiatives to boost engagement.

Event Management, Communications and Marketing at FOTUR (Federación de Ocio y Turismo)

Coordinated events and campaigns, handled communications and marketing activities for the federation, and supported partnership development.

Intern at Occidental Barcelona

Negotiation with intermediaries and clients; relationship management; strategic communication and policy management; data analysis and creation of strategic reports; content creation for digital media; market analysis and lead generation campaign management.

Community Manager at The Basement

Developed and executed community engagement strategies across social platforms, managed content calendar, maintained brand voice, and moderated communities to boost engagement and align with marketing goals.

Event Manager, Communications and Marketing at FUTUR (Federación de Ocio y Turismo)

Campaign management and analysis (Meta Ads); managed social media on Instagram, LinkedIn, and TikTok; national and international event management and organization; data analysis and creation of strategic reports; content creation for digital media; market analysis; lead generation campaign management.

Customer Experience at Real Estate Happy Host

Develop a customer experience and accommodation strategy for facilities; design the customer journey focused on problem solving; content creation for websites and social networks; support for audiovisual materials creation.

Community Manager at The Basement

Community management, content creation for social networks, engagement with audience, and event coordination.

Event Management, Communications and Marketing at FOTUR (Federación de Ocio y Turismo)

National and international event management and organization; campaign management and analysis (Meta Ads); social media (Instagram, LinkedIn, TikTok); communications and marketing activities.

Trade Marketing and Social Media Specialist at Smart Academy

Content creation for digital media and social networks; social media management; video content; influencer marketing; proficient with Canva and other networking apps; advanced knowledge in AI; video editing and content creation for networks.

Customer Experience at Real Estate Happy Host

Managed customer experiences for a hospitality-focused real estate platform in Valencia.

Community Manager at The Basement

Community management and event coordination in Valencia.

Events Planner, Social Media Manager at FOTUR

Planned events and managed social media channels.

International Business at Occident

International business liaison, Barcelona.

Paid Media Specialist at Smart Academy

Paid media strategy and execution for Barcelona-based programs.

Community Manager at The Basement

Managed community and social media presence in Valencia; produced content for Instagram and TikTok; video editing; coordinated with influencers; supported events and partnerships.