I’m Aji Sopian, a senior product and UI/UX designer with over a decade in the digital industry. I started my career as a freelance web designer on 99designs in 2013, earned a degree in computer science, and pivoted to UI/UX design because I was fascinated by how people interact with technology. Today I lead UI/UX work at PT Akses Cipta Solusi, shaping dial.id and its omnichannel features like contact centers, SMS/WhatsApp broadcasts, IP telephony, video calls, chatbots, and banking support systems. I enjoy building clear information architectures, scalable design systems, and conducting usability tests to turn bold ideas into intuitive experiences.

Aji Sopian

I’m Aji Sopian, a senior product and UI/UX designer with over a decade in the digital industry. I started my career as a freelance web designer on 99designs in 2013, earned a degree in computer science, and pivoted to UI/UX design because I was fascinated by how people interact with technology. Today I lead UI/UX work at PT Akses Cipta Solusi, shaping dial.id and its omnichannel features like contact centers, SMS/WhatsApp broadcasts, IP telephony, video calls, chatbots, and banking support systems. I enjoy building clear information architectures, scalable design systems, and conducting usability tests to turn bold ideas into intuitive experiences.

Available to hire

I’m Aji Sopian, a senior product and UI/UX designer with over a decade in the digital industry. I started my career as a freelance web designer on 99designs in 2013, earned a degree in computer science, and pivoted to UI/UX design because I was fascinated by how people interact with technology.

Today I lead UI/UX work at PT Akses Cipta Solusi, shaping dial.id and its omnichannel features like contact centers, SMS/WhatsApp broadcasts, IP telephony, video calls, chatbots, and banking support systems. I enjoy building clear information architectures, scalable design systems, and conducting usability tests to turn bold ideas into intuitive experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Intermediate

Work Experience

Senior UI/UX Designer at PT AKSES CIPTA SOLUSI
March 1, 2020 - Present
Designed the UI/UX for dial.id involving contact centers, SMS and WhatsApp broadcasts, IP telephony (VoIP), video calls, chat bots, and support systems for banking. Managed team and project timelines, created information architecture, user journeys, flows, low fidelity wireframes, high-fidelity UI with design system, prototypes, and conducted usability testing including planning, scenario creation, and reporting.
Senior UI/UX Designer at CRP Group (PT Citarasa Prima Indonesia Berjaya)
July 31, 2019 - July 23, 2025
Responsible for developing customer experience for the outlet and designing the UI/UX of Upnormal App. Conducted research on new features including QR code based table order system to improve kitchen communication and order efficiency.
UI/UX Designer at PT Kronus Indonesia
April 30, 2018 - July 23, 2025
Designed UI/UX for mynurz.co.id web app focused on creating user experience for homecare services.
Web Designer (Freelancer) at Self-employed / 99designs
December 31, 2015 - October 18, 2025
Freelance web design work for clients on the 99designs platform, building responsive interfaces and visual concepts.
UI/UX Designer at PT Kronus Indonesia
April 30, 2018 - October 18, 2025
Involved in designing the UI/UX for mynurz.co.id; created user experiences for homecare services.
UI/UX Designer at CRP Group (PT Citarasa Prima Indonesia Berjaya)
July 31, 2019 - October 18, 2025
Responsible for customer experience (CX) development for outlets and UI/UX design for the Upnormal App.
Senior UI/UX Designer at PT AKSES CIPTA SOLUSI
March 1, 2020 - Present
Involved in UI/UX design for a product called dial.id, including contact centers, SMS and WhatsApp broadcasts, IP telephony (VoIP), video calls, chat bots, and banking support systems. Responsibilities include managing timelines and a team, creating information architecture, developing user journeys and flows, crafting high-fidelity UI with a design system, and planning usability testing and reporting.
Senior UI/UX Designer at PT Akses Cipta Solusi
March 1, 2020 - Present
Designing the UI/UX for the product 'dial.id' encompassing contact centers, SMS/WhatsApp broadcasts, IP telephony, video calls, chatbots, and banking support systems. Responsibilities include managing timelines and teams, creating information architecture and user journeys, low-fidelity wireframes, high-fidelity UI with a design system, prototyping, usability testing, and reporting test results.
UI/UX Designer at CRP Group (PT Citarasa Prima Indonesia Berjaya)
July 1, 2019 - October 18, 2025
Responsible for developing the customer experience (CX) for outlets and designing the UI/UX for the Upnormal App, including research for new features to optimize QR-based ordering and kitchen connectivity.
UI/UX Designer at PT Kronus Indonesia
April 1, 2018 - October 18, 2025
Involved in designing the UI/UX for the web app mynurz.co.id and creating user experiences for homecare services.

Education

Master's Degree at University Widyatama
January 13, 2024 - December 27, 2025
Bachelor's degree at STMIK BANDUNG
January 1, 2011 - December 31, 2015
Bachelor's degree in Computer Science at STMIK Bandung
January 1, 2011 - January 1, 2015
Master's degree in Business Management at Universitas Widyatama
January 11, 2030 - September 30, 2025
Master degree at Universitas Widyatama
January 11, 2030 - September 30, 2025
Bachelor's degree in Computer Science at STMIK Bandung
January 1, 2011 - January 1, 2015
Bachelor's degree at STMIK Bandung
January 1, 2011 - January 1, 2015
Master degree at Universitas Widyatama
January 11, 2030 - October 18, 2025
Bachelor's in Computer Science at STMIK Bandung
January 1, 2011 - January 1, 2015
Master in Business Management at Universitas Widyatama
January 11, 2030 - October 18, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet, Computers & Electronics, Telecommunications, Financial Services, Healthcare, Media & Entertainment, Education
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    This is an Applicant Tracking System SaaS in Indonesia. The app’s main function is to allow companies to manage the recruitment process online, from posting vacancies to onboarding.