AT

Akshay Tatawat

Available to hire

I am an Agile Delivery Leader and Project Manager with over seven years of experience guiding Scrum teams, managing service delivery, and aligning technology execution with business goals.

About

I am an Agile Delivery Leader and Project Manager with over seven years of experience guiding Scrum teams, managing service delivery, and aligning technology execution with business goals. I specialize in sprint planning, backlog prioritization, stakeholder communication, capacity management, risk mitigation, and Agile governance. My experience includes leading ServiceNow development and platform upgrade initiatives while maintaining a strong focus on predictable, high-quality outcomes.

I enjoy creating collaborative, accountable environments where teams can perform at their best. Alongside Agile execution, I bring experience in budgeting, cost tracking, resource allocation, performance monitoring, and mentoring Scrum Masters. I have been recognized through multiple organizational awards for delivery excellence and am motivated by opportunities to improve processes, strengthen team capability, and deliver meaningful results.

  • 7 years' experience
  • Joined September 2026

Languages

  • EnglishFluent
  • HindiFluent

Industry experience

  • Financial Services
  • Software & Internet
  • Computers & Electronics
  • Professional Services

More experts in Gurugram, India

Work experience· 4 roles

Scrum Lead & Agile Project Manager (ServiceNow) · MindsprintJun 2025 – Present · 1 yr 6 mos

Lead Agile delivery for a ServiceNow early-access development team by facilitating Scrum ceremonies, aligning client requirements with team capacity, and prioritizing high-value user stories. Manage budgeting, cost tracking, resource allocation, and capacity utilization while identifying and mitigating delivery risks through escalation, root-cause analysis, and corrective action plans. Coordinate across teams, mentor a junior Scrum Master, and lead the ServiceNow platform upgrade from Yokohama to Zurich within the planned schedule.

Senior Scrum Master / Agile Project Manager · American ExpressNov 2022 – Jun 2025 · 2 yrs 8 mos

Progressed from Scrum Master to Agile Project Manager while leading Agile delivery across programs. Improved sprint consistency through Agile best practices, strengthened stakeholder communication and transparency, and supported continuous process improvement and Agile maturity initiatives. Received three quarterly awards and one annual award for outstanding performance and delivery excellence.

Senior Scrum Master / Agile PM (Contractual) · EXLApr 2022 – Nov 2022 · 8 mos

Managed Agile delivery and Scrum ceremonies while aligning development activities with business priorities. Supported sprint planning, backlog management, and effective team-capacity utilization within defined timelines. Maintained delivery continuity and performance standards during a short-term engagement and ensured a smooth transition.

Scrum Master / SME · TeleperformanceMar 2019 – Apr 2022 · 3 yrs 2 mos

Education

B.Tech. in Information Technology · RTU2019
B.Tech. in Information Technology · RTU2019

Certifications and awards· 12

PMI – Project Management Professional2023 – 2025
PMI – Agile Certified Practitioner2024 – 2026
Professional Scrum Master2025 – 2026
SAFe Scrum Master / SAFe Agilist2024 – 2026

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