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I'm a detail-oriented and proactive professional with a strong background in client relationship management, digital operations, and administrative support. I recently completed the Google Digital Marketing & E-Commerce Professional Certificate, bringing advanced proficiency in CRM tools, lead generation, and multi-channel customer engagement. I thrive on coordinating cross-functional teams and crafting data-driven communications that boost retention and grow ambitious projects.…I'm a detail-oriented and proactive professional with a strong background in client relationship management, digital operations, and administrative support. I recently completed the Google Digital Marketing & E-Commerce Professional Certificate, bringing advanced proficiency in CRM tools, lead generation, and multi-channel customer engagement. I thrive on coordinating cross-functional teams and crafting data-driven communications that boost retention and grow ambitious projects.

Alan Heuze

Digital Marketer, Content Strategist, Marketing Strategist, +7

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I'm a detail-oriented and proactive professional with a strong background in client relationship management, digital operations, and administrative support. I recently completed the Google Digital Marketing & E-Commerce Professional Certificate, bringing advanced proficiency in CRM tools, lead generation, and multi-channel customer engagement. I thrive on coordinating cross-functional teams and crafting data-driven communications that boost retention and grow ambitious projects.…I'm a detail-oriented and proactive professional with a strong background in client relationship management, digital operations, and administrative support. I recently completed the Google Digital Marketing & E-Commerce Professional Certificate, bringing advanced proficiency in CRM tools, lead generation, and multi-channel customer engagement. I thrive on coordinating cross-functional teams and crafting data-driven communications that boost retention and grow ambitious projects.

Available to hire

I’m a detail-oriented and proactive professional with a strong background in client relationship management, digital operations, and administrative support.

I recently completed the Google Digital Marketing & E-Commerce Professional Certificate, bringing advanced proficiency in CRM tools, lead generation, and multi-channel customer engagement. I thrive on coordinating cross-functional teams and crafting data-driven communications that boost retention and grow ambitious projects.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Spanish; Castilian

Intermediate

Work Experience

Marketing Officer at Gourmet Cuisine Limited

September 1, 2023 - November 24, 2025

Collaborated with the sales team to align marketing strategies with company goals, contributing to a 15% increase in cross-departmental efficiency. Conducted in-depth market research to refine existing strategies and identify new opportunities, leading to the successful launch of two new product lines. Leveraged advanced analytics tools to track performance, optimize campaigns, and boost marketing ROI by 10%.

Sales Executive at Gourmet Cuisine Limited

August 31, 2023 - August 31, 2023

Successfully identified and pursued 10 quarterly opportunities, consistently expanding the client pipeline and exceeding sales targets. Cultivated and maintained strong, lasting customer relationships, resulting in a 90% client retention rate and an average 20% increase in repeat business year over year. Leveraged in-depth product expertise to address client inquiries, provide tailored solutions, and close deals 15% faster than the team average.

DJ & Entertainment Manager at Plume Rooftop Bar

August 31, 2023 - August 31, 2023

Managed and operated diverse professional DJ equipment, consistently delivering seamless audio transmissions and high-fidelity sound for audiences of up to 200 patrons. As a resident DJ for a year, fostered strong customer loyalty by curating engaging musical experiences, directly contributing to a 15% increase in repeat patronage and enhancing the venue's reputation. Maintained a perfect record of operational reliability, ensuring zero technical disruptions during over 100 live performances.

Digital Marketing Manager at The Oola Group

January 1, 2025 - Present

Led digital marketing and social media strategy across multiple restaurant and bar concepts under The Oola Group, strengthening brand presence and customer engagement in the Hong Kong F&B scene. Managed content creation, campaign calendars, influencer collaborations, and paid advertising to drive reservations, event attendance, and brand awareness. Optimized performance using analytics tools to refine audience targeting, campaign results, and return on marketing spend. Supported venue launches, seasonal menus, and signature events through integrated campaigns and community engagement. Built partnerships with nightlife influencers, media outlets, and hospitality networks to increase visibility. Oversaw vendor relationships to ensure high-quality content and promotional execution. Introduced new social formats, improving organic engagement and reach. Also performed as an in-house DJ for brand events, enhancing atmosphere and guest connections.

Sales Executive at Gourmet Cuisine Limited

September 1, 2022 - Present

Identified and pursued opportunities, expanding client pipeline and exceeding sales targets. Cultivated strong customer relationships, achieving a 90% client retention rate and a 20% year-over-year rise in repeat business. Addressed inquiries with in-depth product knowledge, provided tailored solutions, and closed deals faster than team average. Prepared detailed sales reports to inform strategic adjustments and contribute to 5% overall sales growth.

DJ & Entertainment Manager at Plume Rooftop Bar

November 1, 2021 - Present

Managed diverse DJ equipment and audio systems, delivering seamless audio experiences for up to 200 patrons. As a resident DJ for a year, fostered customer loyalty by curating engaging music experiences and contributing to the venue’s brand.

Client Growth Associate at Creative Dreams Agency

August 1, 2025 - February 1, 2026

Coordinated cross-functional tasks between creative teams and clients to ensure project deadlines; streamlined digital workflows; improved calendar management; leveraged CRM tools for multi-channel engagement.

Digital Marketing Manager at Ola Group (Hong Kong)

November 1, 2024 - June 1, 2025

Collaborated with sales and marketing teams to align digital campaigns; increased cross-departmental efficiency; led multi-channel marketing strategies.

Marketing Officer at Gourmet Cuisine HK Ltd (Hong Kong)

September 1, 2023 - October 1, 2024

Managed campaigns across digital and social channels; supported content creation; improved customer engagement.