Elena Ivanova

Available to hire

Hi, I’m Elena Ivanova, a growth-minded professional with a drive for building strong customer relationships and solving problems under pressure.

About

Hi, I’m Elena Ivanova, a growth-minded professional with a drive for building strong customer relationships and solving problems under pressure. I’ve worked in fast-paced, service-oriented environments—turning booking inquiries into solutions while maintaining a positive, professional demeanor.

I’ve gained practical experience in recruitment, direct sales, and cross-cultural communication through internships and roles at Booking.com and Southwestern Advantage. I enjoy collaboration, learning new skills, and applying data-driven approaches to deliver excellent service and support personal and professional growth.

  • 2 years' experience
  • Joined October 2025

Languages

  • RussianFluent
  • EnglishFluent
  • GermanIntermediate
  • Spanish; CastilianBeginner

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Education
  • Software & Internet

Work experience

Student Manager and Sales representative · Southwestern AdvantageApr 2023 – Oct 2024 · 1 yr 7 mos

Recruiting and sales experience. Worked in USA during the summer performing door to door sales and working as a student manager prior the summer

Customer Service Representative · Booking.comMay 2022 – Dec 2022 · 8 mos

Provided support for Russian- and English-speaking customers, handling booking inquiries, changes, and issue resolution.

Education

International Baccalaureate High School · International Baccalaureate High School2030 – 2025
Bachelor of Business Administration · Estonian Business School2030 – 2025

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