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I’m a Social Media and Content professional with a strong background in e-commerce operations, online customer care, and international logistics support. I create visually engaging graphic and photo content and manage campaigns across social platforms while keeping brand aesthetics consistent. I’ve developed and executed social media strategies aligned with client goals, producing Reels and trend-responsive content, and also support e-commerce growth through content, email marketing, and customer assistance across email/live chat/e-commerce.…I’m a Social Media and Content professional with a strong background in e-commerce operations, online customer care, and international logistics support. I create visually engaging graphic and photo content and manage campaigns across social platforms while keeping brand aesthetics consistent. I’ve developed and executed social media strategies aligned with client goals, producing Reels and trend-responsive content, and also support e-commerce growth through content, email marketing, and customer assistance across email/live chat/e-commerce.

Alessandra Badii

Social Media Manager, Content Creator, Graphic Designer, +4

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I’m a Social Media and Content professional with a strong background in e-commerce operations, online customer care, and international logistics support. I create visually engaging graphic and photo content and manage campaigns across social platforms while keeping brand aesthetics consistent. I’ve developed and executed social media strategies aligned with client goals, producing Reels and trend-responsive content, and also support e-commerce growth through content, email marketing, and customer assistance across email/live chat/e-commerce.…I’m a Social Media and Content professional with a strong background in e-commerce operations, online customer care, and international logistics support. I create visually engaging graphic and photo content and manage campaigns across social platforms while keeping brand aesthetics consistent. I’ve developed and executed social media strategies aligned with client goals, producing Reels and trend-responsive content, and also support e-commerce growth through content, email marketing, and customer assistance across email/live chat/e-commerce.

Available to hire

I’m a Social Media and Content professional with a strong background in e-commerce operations, online customer care, and international logistics support. I create visually engaging graphic and photo content and manage campaigns across social platforms while keeping brand aesthetics consistent.

I’ve developed and executed social media strategies aligned with client goals, producing Reels and trend-responsive content, and also support e-commerce growth through content, email marketing, and customer assistance across email/live chat/e-commerce.

Skills

Social Media Design

Email Marketing

Branding

Experience Level

Social Media Design

Intermediate

Email Marketing

Intermediate

Branding

Intermediate

Work Experience

Social Media Manager (Freelance) - Remote at Double The Media Agency | SM

September 1, 2024 - Present

End-to-end social media management for lifestyle, wellness, and F&B businesses. Created content, visual identity and feed strategy across Instagram and TikTok. Managed independent client reporting and campaign planning. Delivered content creation and publishing with a focus on consistent branding and engagement.

Shipping and Logistics / Online Customer Care at Coreterno

January 1, 2023 - August 1, 2024

Management of shipments with various couriers for customers and suppliers, including international shipping, handling of dangerous goods, and luxury items. Providing complete customer assistance and sales support.

Social Media Manager at Coreterno | Roma, Italy

November 1, 2022 - August 1, 2024

Developed and executed social media content strategies aligned with client goals. Created and designed engaging graphic and photographic content. Edited and produced Reels following current trends while maintaining an aesthetically pleasing and creative feed to enhance brand presence.

E-commerce and Social Media Operations Support at Coreterno | Roma, Italy

January 1, 2021 - October 1, 2022

Oversaw complete e-commerce operations including stock management, payments, and maintenance of front-end and back-end pages. Managed and grew social media channels (Instagram, Pinterest, LinkedIn, Facebook). Led content creation and campaign management on Instagram, Facebook, and Google. Developed visual and written content for marketing initiatives and created and managed newsletters and email marketing campaigns.

Social Media Manager at The Media Agency

January 1, 2021 - October 1, 2022

Management and growth of social media channels (Instagram, Pinterest, LinkedIn, Facebook). Content creation and campaign management on Instagram, Facebook, and Google. Newsletter and email marketing campaigns; creating and managing newsletters and email marketing campaigns.

E-commerce Management, Online Customer Care, Email Marketing, International Shipping and Logistics, Content Creation and Graphic Designer at Coreterno | Badie studio

June 1, 2020 - Present

Provided complete online customer assistance including live chat, email, and e-commerce sales support. Supported sales and handled e-commerce operations. Managed shipments with multiple couriers for customers and suppliers, including international shipping, handling of dangerous goods, and luxury items. Produced and supported content and graphic design needs for online presence and customer-facing communication.