Hi, I’m Alex Borisov. I help businesses find the right banking, payment processing and licensing solutions, building strong partnerships across fintech and financial services. Based in Riga, Latvia, I lead strategic initiatives and collaborations to simplify complex financial needs for growth-driven companies. I have led multiple fintech and banking operations as COO and head of operations across Dubai, London, Hong Kong and beyond, focusing on scalable processes, customer experience and cross-functional leadership.

Alex Borisov

Hi, I’m Alex Borisov. I help businesses find the right banking, payment processing and licensing solutions, building strong partnerships across fintech and financial services. Based in Riga, Latvia, I lead strategic initiatives and collaborations to simplify complex financial needs for growth-driven companies. I have led multiple fintech and banking operations as COO and head of operations across Dubai, London, Hong Kong and beyond, focusing on scalable processes, customer experience and cross-functional leadership.

Available to hire

Hi, I’m Alex Borisov. I help businesses find the right banking, payment processing and licensing solutions, building strong partnerships across fintech and financial services. Based in Riga, Latvia, I lead strategic initiatives and collaborations to simplify complex financial needs for growth-driven companies.

I have led multiple fintech and banking operations as COO and head of operations across Dubai, London, Hong Kong and beyond, focusing on scalable processes, customer experience and cross-functional leadership.

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Work Experience

Founder at Banking Options
September 1, 2025 - Present
Founded Banking Options to help businesses find the right banking, payment processing and licensing solutions; leads company strategy and partnerships.
Chief Operating Officer at Launch Money
August 1, 2021 - October 1, 2025
Led daily operations and strategic initiatives as COO; oversaw cross-functional teams and partnerships.
Head of Client Relations at Vera Finance
August 1, 2025 - September 1, 2025
Led client relations; managed partnerships and client experience.
Head of Operations at Remium
June 1, 2025 - September 1, 2025
Oversaw operational functions and process improvements.
Chief Operating Officer at xREM
June 1, 2025 - September 1, 2025
COO overseeing operations; built scalable processes.
Chief Operating Officer at Luminary Bank
September 1, 2023 - February 1, 2025
COO responsible for operations and customer experience.
Head of Customer Support at Nauda
August 1, 2022 - May 1, 2023
Led customer support operations, built support processes and teams.
Customer Support Team Lead at 5CA
August 1, 2020 - March 1, 2021
Led a customer support team; delivered performance improvements.
Customer Support Agent at 5CA
February 1, 2020 - August 1, 2020
Provided frontline customer support and issue resolution.

Education

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Qualifications

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Industry Experience

Financial Services, Software & Internet, Professional Services