Available to hire
Nine years in email marketing teaches you a lot about what works and what’s just noise. I partner with founders and marketing managers on a project basis to diagnose what’s holding their email performance back and build a strategy that gets it performing the way it should.
I specialize in Klaviyo and my work covers everything from auditing underperforming accounts to designing behavior-based flows, building out campaign calendars, and defining the messaging direction that actually connects with your audience.
Experience Level
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Marketing Strategist & Operations Lead
December 1, 2016 - March 1, 2025Strategic evolution: Partnered with the founder to build the agency from the ground up, evolving from Project Management to Lead Marketing Strategist for a curated roster of DTC brands. Operational architect: Designed and documented the agency's internal SOP library, ensuring consistent, high-quality delivery across all client accounts. Retention lead: Owned the strategic roadmap for high-revenue accounts, focusing 100% on maximizing CLV and retention. Account oversight: Conducted Klaviyo audits to refine segmentation logic and improve email deliverability. Growth results: Directed campaign strategies that transformed one-time purchasers into long-term brand advocates through personalized messaging.
Conversational AI Strategist
February 1, 2025 - December 1, 2025Conversational AI strategy: Designed and deployed automated chat funnels using ManyChat to streamline sales and support for DTC brands. Flow architecture: Built and managed automated engagement funnels focused on increasing conversion rate and improving the customer experience. Technical deployment: Managed lifecycle of chat products from initial logic design through testing and live deployment. Conversion optimization: Focused on increasing customer engagement and conversion rates through sophisticated, behavior-triggered interactions.
Operations Lead / QA Engineer
March 2, 2015 - August 2, 2017Oversaw daily operations and implemented foundational agency workflows and team onboarding processes. Executed QA testing for front-end and back-end web applications to ensure seamless user experiences.
Education
Bachelor's Degree in Advertising at IU TV (Instituto Universitario de Tecnología de Venezuela)
February 2, 2007 - August 10, 2011Qualifications
Bachelor's Degree in Advertising
January 2, 2007 - August 10, 2011Industry Experience
Retail, Software & Internet, Professional Services, Media & Entertainment, Other
Experience Level
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