Available to hire
I’m a results-driven accounts, banking, and digital commerce professional with over ten years of diversified experience spanning finance operations, branch banking sales, customer service, e-commerce, and digital marketing. I’ve built and optimized WordPress and Shopify sites, run paid and organic campaigns, and managed ledgers and cash flow to support business growth.
I excel at cross-functional collaboration, problem solving, and turning business goals into measurable outcomes for SMEs and growing online brands. I’m passionate about blending financial discipline with marketing know-how to improve profitability and online visibility.
Skills
Experience Level
Expert
Expert
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Language
Urdu
Fluent
English
Advanced
Panjabi, Punjabi
Advanced
Arabic
Beginner
Work Experience
Digital Marketing & E‑Commerce Specialist at E.com Communication
January 1, 2023 - PresentManaged social media accounts across multiple platforms; improved organic engagement and brand visibility through consistent posting calendars and audience targeting. Planned and executed paid social campaigns (Meta Ads) and Google Ads to drive qualified traffic and conversions. Built & customized WordPress sites and Shopify storefronts with focus on UX, responsiveness, and performance. Conducted product research and optimized listings to increase click-through and sales. Applied traffic arbitrage strategies to improve ROAS. Created SEO‑optimized content to support ranking and engagement goals.
Digital Services Lead / Web & Social Media Specialist at Kings IT Agency
January 1, 2021 - January 1, 2023Led delivery of digital services for agency and client accounts, including social media management and performance marketing. Developed and maintained WordPress & Shopify websites; implemented page builders (Elementor) and custom theme tweaks. Created marketing creatives, basic graphics, and campaign copy for paid/social. Ran traffic acquisition and lead generation campaigns across multiple ad platforms. Delivered supporting services: YouTube SEO, website SEO audits, blog/article content, and e‑commerce product hunting.
Founder & Operations Manager at De Crunchers Cafe
January 1, 2020 - January 1, 2021Established and managed a fast-food restaurant generating PKR 25,000 in daily sales. Handled inventory buying, staff hiring, team supervision, and customer service. Managed online presence through Google My Business and local listings. Oversaw daily operations including bookkeeping, cash handling, and delivery logistics. Stepped in as a cook during peak hours to maintain seamless operations.
Owner / Operator at Mobile Accessories Business (Self‑Employed)
January 1, 2019 - January 1, 2020Launched and operated a retail/wholesale mobile accessories micro‑business. Managed procurement, pricing, inventory turnover, and cash handling. Used local social channels & WhatsApp marketing to generate walk‑in and delivery sales. Handled customer after‑sales queries and installment recoveries where applicable.
Account Verification Officer at Naeem Electronics
February 1, 2018 - April 1, 2019Verified customer information and credit eligibility per company SOP before installment approvals. Supported end‑of‑month installment recovery follow‑ups and payment tracking. Assisted branch sales staff in converting marketing leads into closed product sales. Resolved customer complaints regarding product/service issues to reduce churn. Contributed to achieving branch sales / recovery targets through teamwork.
Business Development Officer (BDO) at Bank Alfalah Islamic
January 1, 2016 - January 1, 2017Generated leads and onboarded new banking customers across consumer and SME segments. Delivered frontline customer service aligned with Islamic banking SOPs and compliance. Promoted deposits, financing products, and branch‑level services; supported Relationship & Branch Managers in growth targets. Tracked pipeline activity and follow‑ups to improve conversion rates.
Accounts Manager at Pindi Karwan Trading Co.
January 1, 2014 - January 1, 2015Oversaw day‑to‑day finance & accounts operations for a trading concern. Maintained ledgers and reconciled cash inflows/outflows. Prepared basic financial statements and coordinated with banks. Responded to customer billing queries and resolved issues promptly.
Education
Bachelor of Commerce (B.Com) at University of the Punjab
January 1, 2011 - January 1, 2014Intermediate in Commerce (I.Com) at Federal Board of Intermediate & Secondary Education
January 1, 2010 - January 1, 2011Matriculation (Science / General Group) at Federal Board
January 1, 2008 - January 1, 2009Qualifications
Diploma in QuickBooks & Peachtree
January 11, 2030 - March 4, 2026Diploma in Information Technology – 3 Months
January 11, 2030 - March 4, 2026Internship, Bank of Khyber
January 11, 2030 - March 4, 2026Punjab Emergency Service (Rescue 1122) CADRE Course
October 24, 2023 - October 26, 2023Industry Experience
Financial Services, Software & Internet, Retail, Media & Entertainment, Professional Services
Skills
Experience Level
Expert
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