Technical Project Manager at Intertec Systems

• Outsourced in Dubai Roads & Transport Authority (RTA) from Dec 2021 to Feb 2023 as Technical Project Manager optimizing internal RTA’s Organization Project Management System (OPMS) using SharePoint, Microsoft EPM, and Nintex enhancing operational visibility and workflow efficiency across multiple departments. • Executed End-to-End Project Delivery by leveraging project management methodologies. • Partnered with business stakeholders to Analyze complex RFPs and RFQs, gather functional & technical requirements to define proposal scope and technical constraints, resulting in more accurate project bidding and resource forecasting. • Engineered comprehensive project schedules and roadmaps using MS Project, maintaining on-time delivery rate across multiple concurrent work streams. • Managed a diverse portfolio of internal and external stakeholders, acting as the primary point of contact to ensure transparency, manage expectations, and mitigate communication silos. • Directly oversaw vendor performance, auditing work progress against technical solution requirements to ensure third-party deliverables met contract SLAs and quality standards. • Manage cross-functional teams (In-house & Remote), optimizing resource allocation and providing mentorship and coaching to improve team velocity and professional growth. • Established robust reporting frameworks to communicate project health, risks, and milestones to executive leadership through data-driven status reports and dashboards. • Coordinated large-scale solution implementations, managing cross-departmental integration and conducting final quality audits to ensure 100% compliance with functional requirements. • Collaborated with cross-functional teams to ensure solution alignment, user training, quality assurance, and post-deployment support, ensuring smooth adoption and measurable outcomes. • Managed Document Management (DMS), Intranet/Internet Portals, Automation & SharePoint Migration projects driving process optimization and digital transformation. Enabling version control, metadata-driven search, and role-based access aligned with compliance policies. • Managed projects for AI-enabled business applications using AI Builder, Copilot Studio & Microsoft Syntex, enabling intelligent automation, OCR-based document processing & decision support. • Managed RPA solutions using Power Automate Desktop and UiPath, automating repetitive operations and improving process efficiency. • Managed projects for automated complex workflows via Power Automate, Azure Logic Apps, and Nintex, accelerating business operations and reducing manual effort. • Managed projects for interactive dashboards and BI reports using Power BI, SSRS, and Tableau, providing stakeholders with real-time operational insights.

Sr. SharePoint Architect at Mideast Data Systems (MDS)

Led enterprise collaboration, BI, and cloud modernization initiatives. Conducted pre-sales activities, BRD/SRS documentation, and capacity planning. Architected and administered SharePoint on-premises and Online/EPM, including migrations with AvePoint/ShareGate and DR/backups. Built BI solutions (Power BI, Tableau, SSRS/SSAS) and implemented Power Platform (Power Apps, Power Automate) plus Nintex workflows. Delivered digital workplace solutions, AI-powered document processing via Microsoft Syntex, and cloud API integrations using Azure Functions & Microsoft Graph.

Sr. Technical Consultant at Treehouse Consultancy

Managed and delivered SharePoint projects and BI solutions for multiple clients. Conducted PoCs, drafted solution proposals, and performed requirements analysis. Led content migrations to SharePoint Online/OneDrive, developed custom web parts, Nintex workflows, and BI dashboards (Tableau, SSRS, Power BI). Coordinated project activities, vendor assessments, and client communications to ensure timely, within-budget delivery and stakeholder satisfaction.

Web Administrator / Project Coordinator at Majid Al Futtaim (Leisure & Entertainment Division)

Planed and delivered web and portal initiatives across the division. Translated business requirements into project plans, coordinated IAN, Legal, vendor selections, and reporting. Managed BI tool evaluations (MicroStrategy, Tableau) and CRM options (MS CRM, Salesforce). Developed SharePoint-based forms, workflows, and BI dashboards; ensured efficient technical delivery of applications.

Senior SharePoint Consultant at KalSoft LLC

Outsourced to Majid Al Futtaim as a Senior SharePoint Consultant. Implemented Asset Management System in SharePoint 2007, automated financial reports with SSIS/SSAS/SSRS, and led migration of content to cloud. Administered SharePoint deployments and delivered project outcomes.

Senior Techno/Functional ERP Consultant at Datasoft Solutions Pvt. Ltd.

Provided consultative ERP services across Retail, Sales, Inventory, Finance, and related modules. Performed requirements gathering, customizations, and BI reporting (SQL/Crystal Reports). Supported user acceptance testing and post-implementation support.