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I am a customer-focused professional with over 4 years of experience in customer support, social media management, and marketing. I have a proven track record as a team lead possessing strong problem-solving, time management, and communication skills. I am passionate about delivering exceptional service and driving customer satisfaction. Throughout my career, I have managed customer queries, developed marketing strategies, and created engaging content to boost brand presence and growth. I enjoy leveraging my skills in social media marketing and content creation to deliver impactful solutions and maintain strong customer relationships.…I am a customer-focused professional with over 4 years of experience in customer support, social media management, and marketing. I have a proven track record as a team lead possessing strong problem-solving, time management, and communication skills. I am passionate about delivering exceptional service and driving customer satisfaction. Throughout my career, I have managed customer queries, developed marketing strategies, and created engaging content to boost brand presence and growth. I enjoy leveraging my skills in social media marketing and content creation to deliver impactful solutions and maintain strong customer relationships.

Alishba Bukht

Social Media Manager, Digital Marketer, Content Strategist, +6

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I am a customer-focused professional with over 4 years of experience in customer support, social media management, and marketing. I have a proven track record as a team lead possessing strong problem-solving, time management, and communication skills. I am passionate about delivering exceptional service and driving customer satisfaction. Throughout my career, I have managed customer queries, developed marketing strategies, and created engaging content to boost brand presence and growth. I enjoy leveraging my skills in social media marketing and content creation to deliver impactful solutions and maintain strong customer relationships.…I am a customer-focused professional with over 4 years of experience in customer support, social media management, and marketing. I have a proven track record as a team lead possessing strong problem-solving, time management, and communication skills. I am passionate about delivering exceptional service and driving customer satisfaction. Throughout my career, I have managed customer queries, developed marketing strategies, and created engaging content to boost brand presence and growth. I enjoy leveraging my skills in social media marketing and content creation to deliver impactful solutions and maintain strong customer relationships.

Available to hire

I am a customer-focused professional with over 4 years of experience in customer support, social media management, and marketing. I have a proven track record as a team lead possessing strong problem-solving, time management, and communication skills. I am passionate about delivering exceptional service and driving customer satisfaction.

Throughout my career, I have managed customer queries, developed marketing strategies, and created engaging content to boost brand presence and growth. I enjoy leveraging my skills in social media marketing and content creation to deliver impactful solutions and maintain strong customer relationships.

Skills

Editorial Illustration

Experience Level

Expert

Expert

Expert

Expert

Editorial Illustration

Intermediate

Email Marketing

Intermediate

Language

Urdu

Fluent

English

Fluent

Work Experience

Freelance Social Media Content Creator at NARS

March 1, 2025 - August 22, 2025

Created engaging social media content, managed platforms, developed content strategies, increased followers and engagement, and analyzed performance metrics.

Freelance Social Media Content Creator at NARS

March 1, 2025 - August 22, 2025

Created engaging social media content, managed social media platforms, developed content strategies, increased followers and engagement, and analyzed performance metrics.

Virtual Assistant at NA BARGAIN | EBAY

January 1, 2025 - Present

Managed customer queries, sales, marketing, building marketing strategy and social media management.

Virtual Assistant at N/A

January 1, 2025 - Present

Acted as Canva expert, involved in strategy making, social media marketing, content writing and creation.

Freelance at Manucurist

December 1, 2024 - August 22, 2025

Freelance Social Media Marketing Manager at Eye of Horus Cosmetics

December 1, 2024 - August 22, 2025

Managed social media accounts, developed marketing strategy and social media presence, developed brand positioning, messaging, and campaigns to drive growth and market presence.

Freelance at Manucurist

December 1, 2024 - August 22, 2025

Freelance Social Media Marketing Manager at Eye of Horus Cosmetics

December 1, 2024 - August 22, 2025

Managed social media accounts, developed marketing strategy and social media presence, developed brand positioning, messaging, and campaigns to drive growth and market presence.

Customer Support Agent at Getweys

October 1, 2024 - August 22, 2025

Connected with customers, listened, found solutions, resolved issues promptly with strong time management and problem-solving skills, and built lasting relationships through excellent service.

Customer Support Agent at Getweys

October 1, 2024 - August 22, 2025

Connected with customers, listened, resolved issues promptly using time management and problem-solving skills, and built lasting relationships through excellent service.

Team Lead - Customer Support at FCP 121 LTD

October 1, 2023 - August 22, 2025

Delivered exceptional customer support, resolving issues promptly.

Team Lead - Customer Support at FCP 121 LTD

October 1, 2023 - August 22, 2025

Delivered exceptional customer support and resolved issues promptly.

Remote Social Media Manager at Benton Cosmetics

September 1, 2023 - August 22, 2025

Managed social media platforms, created engaging content, and implemented campaigns to boost brand awareness and sales. Analyzed performance metrics and collaborated with teams.

Social Media Manager at Benton cosmetics (remote)

September 1, 2023 - August 22, 2025

Managed social media platforms, created engaging content, implemented campaigns to boost brand awareness and sales, and analyzed performance metrics.