Alma Ibrahima Pečejive
I am a motivated, communicative, and people-oriented professional with experience in customer support and administrative tasks.
About
I am a motivated, communicative, and people-oriented professional with experience in customer support and administrative tasks. I helped clients with online course questions, payments, and general inquiries, keeping communication clear, professional, and timely across online channels.
I also maintained accurate digital records for course enrollments and payment information, monitored outstanding payments, and supported administrative and financial tasks related to course administration. I enjoy working with people, building positive client relationships, and collaborating with a team to ensure smooth onboarding and day-to-day course support.
- 2 years' experience
- Joined October 2026
Languages
- BosnianFluent
- EnglishAdvanced
Industry experience
- Education
- Financial Services
- Professional Services
- Retail
- Other
More experts in Sarajevo, Bosnia And Herzegovina
Work experience
Provided customer support and communicated with clients regarding online courses, payments, and general inquiries. Maintained accurate records of course payments and customer information, and monitored/updated payment records. Followed up on outstanding payments and assisted with financial and administrative tasks related to online course enrollments. Managed customer inquiries via online communication channels in a professional and timely manner. Organized and maintained digital records and documentation, and collaborated with the team to support smooth customer onboarding and course administration.
Education· 11
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