Available to hire
I’m a quick-learning and organized Business Development & Social Media Strategist with over 4 years of experience in digital agencies. I excel at managing client partnerships, project management, and cross-functional collaboration to fuel long-term growth and satisfaction.
I value adaptability, responsibility, and continuous learning in the evolving digital landscape. I’m open to remote opportunities and eager to bring strategic thinking and hands-on execution to a dynamic team.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Indonesian
Fluent
Work Experience
Business Development at MediaWave Interaktif
May 1, 2025 - October 3, 2025Closed 20+ deals, contributing IDR 2.5–3B in annual revenue as part of the team’s sales targets. Managed 10+ active client accounts, supporting digital campaign execution and maintaining high client satisfaction. Secured 3-year contract renewals with key clients, generating IDR 1.5B+ in revenue through long-term collaboration. Identified and pursued new business opportunities to support company growth and expand the client portfolio. Proactively coordinated all project aspects—legal, creative, and operational—to prevent miscommunication and ensure 100% project alignment with client expectations.
Social Media Officer at MediaWave Interaktif
February 8, 2021 - December 31, 2021Developed and executed data-driven social media strategies aligned with brand objectives, achieving a 75% average KPI attainment across campaigns. Managed digital campaigns for a public information initiative, reaching over 300,000 users across platforms. Increased audience engagement by 60% and grew followers by 40% over 6 months through consistent content planning and community management. Supported vaccination campaigns generating 200K+ impressions and 10K+ interactions through educational and interactive content. Proactively monitored trends and performance metrics to refine strategy.
Admin Support at Easeyourneeds
February 1, 2022 - October 3, 2025Handled 50+ customer inquiries daily via email, chat, and phone, ensuring prompt and clear communication regarding Zoom rental bookings. Processed and scheduled Zoom rental orders with 100% accuracy, supporting seamless virtual events for corporate and organizational clients. Assisted in resolving technical issues, providing first-level support and escalating advanced cases to the Operations team, resulting in faster resolution times and improved customer satisfaction. Contributed to efficient coordination between clients and internal teams, helping maintain service reliability and high client retention during peak periods.
Cinema Crew at PT Cinemaxx Global Pasifik (Cinepolis)
March 1, 2020 - October 3, 2025Provided exceptional customer service to an average of 250+ guests per shift, ensuring a smooth and enjoyable cinema experience. Operated ticketing systems, concession stands, and projection equipment, maintaining accuracy and minimizing downtime during screenings. Assisted in managing special events and private screenings, coordinating seating, setup, and guest flow to ensure event success. Recognized for being a reliable team player, often entrusted with multitasking during peak hours and supporting colleagues in various roles.
Front of House Crew at Mahadana Group (Wingstop)
May 1, 2019 - October 3, 2025Contributed to a positive team dynamic by supporting fellow crew members during peak hours, ensuring smooth and efficient service. Helped increase customer satisfaction scores through friendly, attentive service and quick problem resolution. Took initiative in maintaining cleanliness and organization, which improved overall store readiness and inspection results. Consistently achieved daily service targets and assisted in training new staff, helping to boost team productivity and service consistency.
Project Manager at Temaram
September 1, 2015 - November 6, 2025Developed and managed project timelines, budgets, launch activities, and stakeholder communications. Oversaw end-to-end scope including brand identity and social media from planning to publishing; coordinated designers, photographers, and social media officers to deliver high-quality brand visuals; organized photo and video production from briefs to on-set execution.
Education
Bachelor’s degree in Communication Science (GPA 3.72/4.00) at Universitas Paramadina
August 1, 2019 - August 1, 2023Qualifications
Industry Experience
Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Education, Software & Internet
Hire a Social Media Manager
We have the best social media manager experts on Twine. Hire a social media manager in Bekasi today.