Available to hire
I’m Álvaro, a digital marketing and growth professional with 6+ years of experience in SaaS and product-led growth, leading end-to-end consumer journeys across digital platforms. My hands-on approach blends strategic thinking with practical execution to drive measurable business impact and merchant growth.
I excel at balancing brand storytelling with commercial performance, collaborating across Marketing, CRM, SEO, Product, and Operations to drive onboarding and engagement. I lead workshops and training to increase adoption of digital tools, optimize funnels, and deliver sustainable long-term growth for enterprise merchants and brands.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
French
Intermediate
Work Experience
Digital Marketing Specialist / Media Coordination at TBWA & LastLap (PlayStation)
June 1, 2021 - July 1, 2022Led digital marketing and media coordination for PlayStation campaigns, aligning cross-functional teams to execute high-impact activations and optimize media performance across channels.
Onboarding Specialist / Project Manager at Product Hero
May 1, 2025 - PresentLed onboarding and project management for enterprise clients, driving end-to-end onboarding and integration to ensure seamless customer experiences and successful product launches.
Customer Success Manager / Product Manager at Product Hero
November 1, 2024 - May 1, 2025Managed customer success and product lifecycle improvements for PlayStation-owned digital platforms; collaborated with Marketing, CRM, SEO, and Operations to optimize retention and revenue.
Junior Project Manager at URJC (Universidad Rey Juan Carlos)
September 1, 2020 - February 1, 2021Supported Adobe & Google Ecosystem initiatives; coordinated cross-functional teams and stakeholders; contributed to project planning and execution.
Account Executive - Social Media & Influencer Manager at UCR (University of California, Riverside)
October 1, 2019 - March 1, 2020Managed social media and influencer programs, supported PR, influencer outreach, and stakeholder management.
Account Executive - Social Media & PR Management at UCR (University of California, Riverside)
April 1, 2019 - October 1, 2019Led social media and PR campaigns, built relationships with stakeholders, and delivered cross-channel campaigns.
Digital Marketing Specialist / Media Coordination at TBWA & Last Lap (PlayStation)
June 1, 2021 - July 2, 2022Led end-to-end onboarding and media coordination for PlayStation across TBWA & Last Lap; aligned cross-functional teams (Marketing, CRM, SEO, Product, Ops) to boost merchant revenue and operational efficiency; drove process improvements and cross-channel strategies; delivered workshops to increase adoption of digital tools and cross-functional alignment.
Digital Marketing Specialist / Media Coordination at TBWA & Last Lap (PlayStation)
August 1, 2022 - January 2, 2024Managed a portfolio of 100+ advertiser accounts quarterly, owning performance across conversion, revenue and growth; drove cross-sell and upsell strategies by aligning client objectives with Google’s full media and SaaS ecosystem; led in-depth performance analyses and consumer insights to optimize funnels and ROI; led workshops and training to increase adoption of digital tools, automation, and cross-channel strategies; collaborated with creative, media, and brand teams to ensure consistent messaging across digital touchpoints.
Customer Success Manager / Product Manager at ProductHero
November 1, 2024 - May 2, 2025Led onboarding and customer success initiatives for enterprise e-commerce merchants; owned end-to-end journeys and ensured seamless integration with Google’s media and SaaS ecosystem; aligned across Marketing, Product, CRM, SEO, and Operations; delivered strategic recommendations to improve product experiences and ROI; coordinated post-implementation support, escalations, and ongoing optimization.
Onboarding Specialist / Project Manager
May 1, 2025 - PresentOnboarding specialist and project manager supporting senior stakeholders; manage onboarding end-to-end, ensuring seamless cross-functional integration; drive process improvements and operational excellence; collaborate with marketing, product, and data teams to optimize client journeys.
Junior Project Manager at URJC
September 1, 2020 - February 1, 2021Coordinated education projects; supported cross-functional teams; contributed to project planning and timeline management; prepared documentation and reports to track progress.
Education
Digital Specialist & Growth Manager at ESIC University
August 1, 2022 - January 1, 2024Certificate in Management at ESIC University
June 1, 2021 - July 2, 2022Bachelor of Advertising and PR at ESIC University
January 11, 2030 - February 16, 2026Qualifications
Certificate in Management
January 11, 2030 - February 16, 2026Certificate in Management
June 1, 2021 - July 2, 2022Industry Experience
Media & Entertainment, Software & Internet, Education, Retail, Professional Services
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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