I'm Alicia 'Aly' James—a creative, detail-driven photographer with 10+ years of professional photography experience and 15+ years in customer service. I’m known for elevating visual storytelling and delivering exceptional client experiences, balancing artistry with business strategy. I thrive on building long-term client relationships and executing high-quality projects from concept to final delivery. I'm highly organized, tech-savvy, and calm under pressure—the kind of professional clients trust and rehire.

Alicia James

I'm Alicia 'Aly' James—a creative, detail-driven photographer with 10+ years of professional photography experience and 15+ years in customer service. I’m known for elevating visual storytelling and delivering exceptional client experiences, balancing artistry with business strategy. I thrive on building long-term client relationships and executing high-quality projects from concept to final delivery. I'm highly organized, tech-savvy, and calm under pressure—the kind of professional clients trust and rehire.

Available to hire

I’m Alicia ‘Aly’ James—a creative, detail-driven photographer with 10+ years of professional photography experience and 15+ years in customer service. I’m known for elevating visual storytelling and delivering exceptional client experiences, balancing artistry with business strategy.

I thrive on building long-term client relationships and executing high-quality projects from concept to final delivery. I’m highly organized, tech-savvy, and calm under pressure—the kind of professional clients trust and rehire.

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Language

English
Fluent

Work Experience

Freelance Photographer at Self-Employed
January 1, 2025 - Present
Produce high-quality editorial, lifestyle, and portrait photography for individuals, families, and brands. Manage client communication, contracts, scheduling, invoicing, and delivery. Direct subjects with confidence to create natural, emotive imagery. Collaborate with clients to bring creative visions to life while maintaining brand consistency. Deliver polished, professional work on tight deadlines and build repeat clientele through trust, professionalism, and exceptional service.
Customer Service Professional at Various Roles
January 1, 2012 - December 31, 2025
Provide consistent, high-level customer service across diverse industries. Resolve client concerns with empathy, efficiency, and professionalism. Maintain strong communication skills in high-pressure environments. Build rapport quickly and maintain long-term client relationships.
Creative Director / Director of Photography / Head of Photography Department at RedLips Consulting, LLC
January 1, 2025 - Present
Led creative direction and visual strategy for brand and client projects. Served as Director of Photography, overseeing lighting, composition, and execution from concept to final delivery. Headed the photography department, establishing workflows, standards, and creative guidelines. Collaborated with leadership and clients to translate brand vision into cohesive visual storytelling. Managed and directed photo productions to ensure high-quality, on-brand results under deadlines.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Professional Services