AM

Ahmed Mahmoud

Available to hire

I’m Ahmed Mahmoud, an AI leadership and transformation executive based in Dubai, focused on taking production GenAI and agentic AI into regulated government and enterprise environments across the GCC.

About

I’m Ahmed Mahmoud, an AI leadership and transformation executive based in Dubai, focused on taking production GenAI and agentic AI into regulated government and enterprise environments across the GCC. I build the end-to-end capability—from AI product strategy and architecture to delivery, governance, and operating models—so solutions can pass procurement, data-residency review, and model-risk controls while still delivering measurable business outcomes.

  • 23 years' experience
  • Joined October 2026

Languages

  • ArabicFluent
  • EnglishFluent

Industry experience

  • Software & Internet
  • Government
  • Education
  • Telecommunications
  • Financial Services
  • Professional Services
  • Energy & Utilities

Work experience· 8 roles

Founder & CEO (CTPO, Product & Technology — first 3 years) · DXwandOct 2018 – Present · 8 yrs 2 mos

Founded and led a venture-backed AI company focused on agentic conversational intelligence and AI automation across text and voice. Built ORXTRA (GenAI agent-building platform) and Merlinx (autonomous AI sales agent), owning discovery, roadmap, and platform architecture using LLM APIs, RAG, and MLOps on Azure/AWS. Delivered production-scale deployments for government and enterprise buyers across the GCC, including measurable operational impact (e.g., automating a large share of customer interactions) and commercial outcomes (conversion and cart-size improvements). Established product development processes and scaled teams across the region, managed P&L, structured licensing models, and led fundraising and investor/board reporting.

Senior Sales Specialist — Enterprise & Government · MicrosoftMay 2014 – Oct 2018 · 4 yrs 6 mos

Built and owned trusted relationships with senior executives and public-sector leaders across the Gulf. Delivered complex digital-transformation and cloud programmes from opportunity through adoption, including regulated/public-sector engagements. Achieved quota attainment of 129% and 105% in consecutive years, paired with technical solution credibility. Sourced and grew revenue through licensing, reseller, and solution-partner ecosystems by evaluating partner architectures and technical fit.

Senior Solutions Sales Specialist (Technical Solution Design) · MicrosoftMay 2014 – Oct 2018 · 4 yrs 6 mos

Led enterprise and government engagements by translating customer requirements into technical solution designs for digital transformation and cloud adoption. Consistently exceeded sales targets through deep technical credibility and senior stakeholder engagement. Sourced and grew revenue through licensing/reseller and partner solution evaluation, and advised public-sector leaders on governance, security, and compliance in solution architecture.

Technology Solutions Professional · MicrosoftMay 2012 – May 2014 · 2 yrs 1 mo
Senior Systems Analyst · VodafoneFeb 2010 – May 2012 · 2 yrs 4 mos
Team Leader · ITWORXOct 2006 – Jan 2010 · 3 yrs 4 mos
Senior Software Engineer · HARFSep 2005 – Sep 2006 · 1 yr 1 mo
Software Engineer · DMSSep 2003 – Sep 2005 · 2 yrs 1 mo

Education· 5

Executive Education · INSEAD2016
Bachelor of Science in Engineering · Ain Shams University1998 – 2003
High School Diploma · Manarat Aseer School1995 – 1998
BSc in Engineering · Ain Shams University1998 – 2003

Certifications and awards· 6

ISO/IEC 42001 (implemented for live deployments)2030 – 2026
NIST AI Risk Management Framework (adopted for model risk governance)2030 – 2026
OWASP LLM/Agentic Top 10 (applied to agentic security controls)2030 – 2026
Prompt-Injection Defence (implemented)2030 – 2026

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