Available to hire
Marketing and communications professional with an MSc in Management & Marketing. Experience across social media, content creation, digital marketing, customer engagement, and brand communications. Skilled in developing audience-focused content, managing multi-channel campaigns, and building meaningful connections with diverse audiences. Combines strong analytical and interpersonal skills with a passion for digital culture, emerging technologies, and delivering impactful brand experiences.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Chinese
Advanced
Korean
Intermediate
Burmese
Beginner
Finnish
Beginner
Work Experience
Marketing Assistant at Breakthrough Maths
February 1, 2026 - PresentManaged customer communications across the UK market via email and CRM tools (Zapier, Respond), ensuring timely, professional query resolution. Planned and executed targeted email marketing campaigns using Mailchimp, driving student signups across UK, Ireland, and Dubai. Developed and managed organic social media content across TikTok, Instagram, LinkedIn, and Facebook. Built regional WordPress sites focused on UX and SEO; managed Meta ad campaigns to support lead generation; supported brand and retention initiatives; collaborated with founder on personal-brand growth and audience development.
Guest Service Agent (Pre-opening team) at Moxy Hotel Cork (Marriott International)
August 1, 2024 - February 1, 2026Key member of the opening team for the hotel, contributing to the successful launch and operational setup. Managed front desk operations, including guest check-ins/check-outs, inquiries, and delivering personalized service aligned with Moxy’s brand ethos. Supported bar and kitchen operations during peak hours, demonstrating flexibility and a strong team-oriented approach. Proactively resolved guest concerns, contributing to a seamless and welcoming customer experience.
Front-Desk Receptionist at Maryborough Hotel and Spa
April 1, 2024 - August 1, 2024Delivered friendly, efficient service by handling guest inquiries across phone, email, and in-person interactions. Acted as a key communication point between departments to ensure smooth operations and uphold the hotel’s high standard of guest satisfaction. Provided concierge services with tailored recommendations to enhance the guest experience. Built strong rapport with guests, contributing to consistently positive reviews for outstanding service.
Social Media Management / Content Creator at Shin Rai International Vocational Institution
April 1, 2021 - October 1, 2021Designed and produced compelling visual content (infographics, promotional materials, advertisements) tailored for social media and in-person campaigns. Monitored the institution’s online presence and implemented targeted strategies to expand audience reach, resulting in a 35% increase in prospective student inquiries. Collaborated with the education board and senior marketing team to execute high-impact digital campaigns, attracting 50+ attendees to virtual seminars. Led storytelling initiatives that inspired 40+ Burmese students to relocate to Finland for in-person study, leveraging success stories and direct engagement with the student body. Participated as a panelist in student seminars, addressing immigration and visa questions for prospective international students.
Education
MSc Management and Marketing at University College Cork
January 1, 2024 - January 1, 2025BA Film and Screen Media (with English Literature) at University College Cork
January 1, 2020 - January 1, 2023Qualifications
Industry Experience
Media & Entertainment, Professional Services, Education, Travel & Hospitality, Software & Internet
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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