Available to hire
I am a dedicated student of International Relations and Political Science, known for diligence and strong teamwork skills.
I communicate effectively in multiple languages and, through years of volunteering, I have developed a proactive mindset and a passion for diplomacy and global issues, and I aim to contribute to positive changes in the world through research, collaboration, and service.
Work Experience
Seasonal Worker at Work in the United States
October 31, 2024 - October 31, 2024During the summer, I worked seasonally in the United States, providing services in hospitality and retail, including customer communication, food preparation and service, as well as maintaining a clean and organized work environment.
Call Center Agent at CaDa Solutions
April 30, 2024 - April 30, 2024As a call center agent, I served as the first point of contact with clients, handling incoming and outgoing calls to assist customers with inquiries, complaints, and product support.
IT Specialist at Concentrix
October 31, 2015 - October 31, 2015As an IT Specialist at Concentrix, I provided technical support to clients and employees, resolving hardware and software issues in a timely and professional manner. My responsibilities included troubleshooting system errors, managing user accounts, and ensuring smooth daily operations of IT systems. Through this position, I developed strong problem-solving skills, technical precision, and the ability to work effectively under pressure in a fast-paced environment
Education
Bachelor's degree in Political Science and International Relations at International University of Sarajevo
January 1, 2022 - November 25, 2025Qualifications
Industry Experience
Education, Professional Services, Government, Non-Profit Organization, Media & Entertainment
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