Available to hire
I am a dedicated student of International Relations and Political Science, known for diligence and strong teamwork skills.
I communicate effectively in multiple languages and, through years of volunteering, I have developed a proactive mindset and a passion for diplomacy and global issues, and I aim to contribute to positive changes in the world through research, collaboration, and service.
Work Experience
Call Center Agent at CaDa Solutions
April 30, 2024 - April 30, 2024As a call center agent, I served as the first point of contact with clients, handling incoming and outgoing calls to assist customers with inquiries, complaints, and product support.
Seasonal Worker at Work in the United States
October 31, 2024 - October 31, 2024During the summer, I worked seasonally in the United States, providing services in hospitality and retail, including customer communication, food preparation and service, as well as maintaining a clean and organized work environment.
IT Specialist at Concentrix
October 31, 2015 - October 31, 2015As an IT Specialist at Concentrix, I provided technical support to clients and employees, resolving hardware and software issues in a timely and professional manner. My responsibilities included troubleshooting system errors, managing user accounts, and ensuring smooth daily operations of IT systems. Through this position, I developed strong problem-solving skills, technical precision, and the ability to work effectively under pressure in a fast-paced environment
Education
Bachelor's degree in Political Science and International Relations at International University of Sarajevo
January 1, 2022 - November 25, 2025Qualifications
Industry Experience
Education, Professional Services, Government, Non-Profit Organization, Media & Entertainment
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