Adrian McGarity

Language

English
Fluent

Work Experience

Freelance Graphic and UI/UX Designer at Self-Employed / Freelance
September 1, 2014 - Present
Designed user-centered digital media across websites, social media, and marketing materials using Adobe Creative Suite; led research and usability testing to improve engagement; collaborated with clients to align content with branding; managed multiple projects while maintaining high-quality standards and meeting deadlines.
Holistic Scorer at Pearson Inc
February 1, 2024 - Present
Holistically scored audio and written responses from all grade levels up to professional certifications using rubrics; maintained 80–90% agreement on qualifying sets through careful data review and accurate score entry.
SEO Evaluator at Telus International
October 1, 2022 - July 31, 2023
Review and rate over 2,000 search results weekly for relevance, intent, and quality using detailed evaluation guidelines; achieved high accuracy in assessments.
Chat Advisor at Kelly Services
January 1, 2021 - June 30, 2022
Provided text-based customer support via live chat; handled an average of 75 inquiries daily and maintained customer satisfaction metrics above 95%.
Document Processor at Stride Inc
July 31, 2020 - September 29, 2020
Provided text-based document organization and entry via email, resolving inquiries while maintaining high satisfaction metrics and accurately documenting each interaction; improved data entry efficiency by 25% through streamlined documentation practices.

Education

Bachelor of Arts in Mass Communication, Concentration in Public Relations at Fort Valley State University
August 1, 2014 - December 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet