Senior Social Media Manager, previous experience at some of the largest Fortune 500 companies such as Meta, Inc., Microsoft/Xbox, Travel + Leisure Co. Expert in all aspects of social media ranging from Social Media Management and Strategy to Influencer Management.

Audrey M. Courter

Senior Social Media Manager, previous experience at some of the largest Fortune 500 companies such as Meta, Inc., Microsoft/Xbox, Travel + Leisure Co. Expert in all aspects of social media ranging from Social Media Management and Strategy to Influencer Management.

Available to hire

Senior Social Media Manager, previous experience at some of the largest Fortune 500 companies such as Meta, Inc., Microsoft/Xbox, Travel + Leisure Co. Expert in all aspects of social media ranging from Social Media Management and Strategy to Influencer Management.

See more

Language

English
Fluent

Work Experience

Senior Social Media Manager at Meta Inc. (Facebook & Instagram)
June 1, 2025 - Present
Lead platform tools, emerging updates, and adapt strategies to meet creator needs and trends; develop campaign plans and guide cross-functional teams through the creative process; oversee analytics and insights to drive strategy.
Social Media Specialist at Microsoft/Xbox
November 1, 2021 - May 1, 2025
Manage paid social campaigns across global markets; collaborate with stakeholders on confidential campaigns and exclusive opportunities; engineer campaign plans and explore innovative tactics to expand reach; deliver data-driven insights; implement paid social best practices.
Social Media Analyst at Travel + Leisure Co.
January 1, 2019 - May 1, 2021
Create and execute paid and organic content; manage social media accounts; develop editorial calendars; monitor content opportunities and trends; produce client reports and maintain channel analysis; identify new social media marketing opportunities.
Social Media Ambassador at Wyndham Hotel Group / RCI
March 1, 2018 - January 1, 2019
Train call center representatives; monitor brand social media interactions with guests; investigate and escalate public relations and corporate issues; present resolutions to customers.
Account Supervisor at Wyndham Hotel Group / RCI
December 1, 2017 - March 1, 2018
Assist reconciliation of escalated issues; review case files submitted by customers; deliver resolutions.
Sales Representative at Cellular Sales of Indiana
June 1, 2017 - November 1, 2017
Manage clients' accounts and provide expertise for best-in-class service; leverage social media and marketing methods to build a successful brand program.
Program Coordinator at Indiana Gaming Commission
June 1, 2016 - June 1, 2017
Ensure compliance of VEP and patron complaint processes; coordinate disposition of improper warrants and present material at Commission Meetings.

Education

Master of Public Administration at Indiana University Purdue University – Indianapolis, School of Public and Environmental Affairs
January 11, 2030 - November 1, 2021
Bachelor of Science in Public Affairs, Concentration in Management at Indiana University, School of Public and Environmental Affairs
January 11, 2030 - May 1, 2016

Qualifications

Sprinklr Reporting and Listening Certification
January 11, 2030 - February 23, 2026
Professional Presentation Certification
January 11, 2030 - February 23, 2026

Industry Experience

Media & Entertainment, Professional Services