Experience Level
Expert
Expert
Expert
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Expert
Expert
Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
AI Annotator (Independent Contractor) at Outlier AI
September 24, 2024 - PresentReviewing, comparing, and ranking responses generated by large language models, focusing on usefulness, clarity, and reasoning quality. Creating high-quality data from a real user perspective. Contributing across various projects, meeting deadlines, testing new Gen AI models.
Blogger & Content Creator at Awaken The Greatness Within
July 1, 2018 - PresentBlogging about Motivation and Personal Development; SEO, keyword research, content strategy; creating motivational content (articles, videos, images) and managing content across channels. YouTube content creation and social media ads. WordPress CMS management; analytics and performance monitoring.
Project Coordinator at Google
March 1, 2015 - June 30, 2018Chrome OS Project Coordinator EMEA; event support for Google Chrome promotions/adoption; device fleet management for events; creating and updating How-To docs; KPI reporting; inventory audits; shipping devices; troubleshooting; process improvement; stakeholder liaison.
Chrome OS Project Coordinator EMEA at Google
March 1, 2015 - June 1, 2018Provided Chrome OS event support across EMEA, coordinated large-scale events (BETT, Cannes, Dubai, Barcelona, and more), managed a fleet of devices for events (over 500 Chrome devices), prepared and maintained devices, created How-To documentation, and reported KPI updates. Conducted weekly inventory audits and shipped devices across EMEA. Troubleshot issues and contributed to process improvement and documentation. Liaised with VIP stakeholders and supported multiple product lines (GSuite, Education, Enterprise).
IT Support Engineer/1st & 2nd Line Support at Gratte Brothers Group
November 1, 2014 - February 1, 2015Provided 1st/2nd line IT support across the company, including face-to-face support to Directors. Managed hardware/software imaging, stock usage tracking, remote support, printer and network troubleshooting, and on-site infrastructure tasks. Delivered timely resolutions and contributed to IT projects.
Desktop Rollout Technician/2nd Line Desk-Side Support at University of East London
May 1, 2014 - October 1, 2014Rolled out 3000+ PCs across campuses, setting up workstations, imaging and deployment via SCCM, and providing desk-side and remote user support. Implemented printer integration, migrated users to new OS, and managed equipment provisioning and policy administration.
Volunteer at Give More
January 13, 2013 - January 13, 2013Uploaded pledges by individuals to the website and ensured precise input. Edited images to support campaigns.
IT Deployment Engineer/2nd Line Support at NHS (Contractor via Bossmosix)
January 1, 2013 - March 1, 2014Deployed new PCs and provided 2nd line support at GP sites. Configured hardware/software, led rollout projects, and collaborated with cross-site teams. Worked under deadlines to meet rollout requirements and performed imaging and provisioning.
Communications Intern at Community Infopoint
September 1, 2012 - November 1, 2012Promoted the new iPad concept to members of the public, gathered survey data, and supported project management by collaborating with the project manager and CEO/Founder to develop ideas.
Sales Advisor at Superdrug
July 1, 2009 - August 1, 2012Handled tills and provided customer service. Supported store operations and promotions.
Sales Advisor at Boots
November 1, 2008 - February 1, 2009Retail sales, till operation and customer service.
Sales Advisor at JD Sports
November 1, 2004 - September 1, 2008Shop floor duties, product knowledge, and customer guidance.
Education
BA Advertising & Marketing Communications (Lower Second Class Honours) at London Metropolitan University
January 1, 2007 - January 1, 2010BTEC Business Advanced; GNVQ Business Intermediate (Merit); Business Foundation (Merit) at City & Islington College
January 1, 2003 - January 1, 2007GCSEs (10) at Homerton College of Technology
January 1, 1998 - January 1, 2003BA Advertising & Marketing Communications at London Metropolitan University
January 1, 2007 - December 31, 2010BTEC Business Advanced (MPP) at City & Islington College
January 1, 2003 - December 31, 200710 GCSEs at Homerton College of Technology
January 1, 1998 - December 31, 2003Google Cloud Security at Google Cloud
January 1, 2025 - January 25, 2026Introduction to Generative AI (Course) at Simplilearn
January 1, 2025 - January 25, 2026Qualifications
Google Cloud Security
January 1, 2025 - January 25, 2026Introduction to Generative AI (Course)
January 1, 2025 - January 25, 2026Introduction to LinkedIn Marketing (Digital Marketing Strategy)
January 1, 2025 - January 25, 2026CompTIA IT Fundamentals
January 1, 2025 - January 25, 2026Learning Microsoft 365
January 1, 2025 - January 25, 2026CompTIA IT Fundamentals
January 11, 2030 - January 25, 2026Introduction to Generative AI (Course)
January 1, 2025 - January 25, 2026Google Cloud Security
January 1, 2025 - January 25, 2026Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education, Retail
Experience Level
Expert
Expert
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Expert
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Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Intermediate
Intermediate
Intermediate
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