Available to hire
Hi, I’m Amy Tom. I’m a UX/UI designer with 2+ years of experience merging design, technical product support, and user research to create intuitive, user-centered digital experiences.
I bring a background in graphic design and web development, with strong skills in Figma, the Adobe Creative Suite, and prototyping tools. I’m passionate about improving user experience, increasing engagement, and collaborating with cross-functional teams to deliver impactful design solutions.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Chinese
Fluent
Work Experience
Legal Assistant at Scott Warmuth Law / Vaziri Law Group
January 1, 2023 - January 1, 2025Partnered with case-file managers to deliver exemplary client service, ensuring timely and accurate information flow. Conducted policy-limits research for insurance claims using Red Folder and MLR Research, significantly improving case-handling efficiency. Managed client communications, medical appointments, and documentation (bills, reports, and records), maintaining meticulous files in SmartAdvocate and File Vine. Drafted and distributed legal documents to clients, medical providers, and insurance adjusters, ensuring accuracy and compliance with legal standards. Supported multiple personal injury attorneys by maintaining organized case files and facilitating effective communication throughout the legal process.
Technical Product Specialist at Sameday Health (Praesidium Diagnostics)
January 1, 2021 - January 1, 2023Designed and optimized booking flow web pages using Square Space, Contentful, Acuity, and Retool. Conducted manual QA testing to identify usability issues and improve product functionality. Collaborated with engineering and product teams to enhance user experience across digital platforms. Created technical documentation, user guides, and reports to improve product usability. Trained staff and users on digital products, improving adoption and reducing friction.
UI Web Coordinator (Volunteer) at Rosemary Children’s Services
January 1, 2016 - January 1, 2017Designed website layouts, graphics, and visual assets using Adobe Creative Suite. Developed and maintained visual design consistency and branding guidelines. Created user-friendly layouts and visual hierarchies to improve information clarity.
Education
Associate's degree in Paralegal Studies at Pasadena City College
January 11, 2030 - January 1, 2025Bachelor of Arts in Graphic Design at California State University, Los Angeles
January 11, 2030 - April 23, 2026Qualifications
Industry Experience
Professional Services, Healthcare, Education, Media & Entertainment, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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