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Hi, I’m Amelia. I’m a customer-focused professional with three years’ experience in customer service and safety management. I thrive in fast-paced hospitality and retail environments, promoting high hygiene and safety standards while delivering great service. My background spans hospitality, marketing support, and digital content creation. I enjoy crafting engaging social media campaigns, writing copy, and producing videos that support brand growth. I’m a strong communicator who collaborates well with teams and takes pride in delivering reliable, customer-friendly experiences.…Hi, I’m Amelia. I’m a customer-focused professional with three years’ experience in customer service and safety management. I thrive in fast-paced hospitality and retail environments, promoting high hygiene and safety standards while delivering great service. My background spans hospitality, marketing support, and digital content creation. I enjoy crafting engaging social media campaigns, writing copy, and producing videos that support brand growth. I’m a strong communicator who collaborates well with teams and takes pride in delivering reliable, customer-friendly experiences.

Amelia Lambourne

Content Creator, Video Editor, Social Media Manager, +2

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Hi, I’m Amelia. I’m a customer-focused professional with three years’ experience in customer service and safety management. I thrive in fast-paced hospitality and retail environments, promoting high hygiene and safety standards while delivering great service. My background spans hospitality, marketing support, and digital content creation. I enjoy crafting engaging social media campaigns, writing copy, and producing videos that support brand growth. I’m a strong communicator who collaborates well with teams and takes pride in delivering reliable, customer-friendly experiences.…Hi, I’m Amelia. I’m a customer-focused professional with three years’ experience in customer service and safety management. I thrive in fast-paced hospitality and retail environments, promoting high hygiene and safety standards while delivering great service. My background spans hospitality, marketing support, and digital content creation. I enjoy crafting engaging social media campaigns, writing copy, and producing videos that support brand growth. I’m a strong communicator who collaborates well with teams and takes pride in delivering reliable, customer-friendly experiences.

Available to hire

Hi, I’m Amelia. I’m a customer-focused professional with three years’ experience in customer service and safety management. I thrive in fast-paced hospitality and retail environments, promoting high hygiene and safety standards while delivering great service. My background spans hospitality, marketing support, and digital content creation. I enjoy crafting engaging social media campaigns, writing copy, and producing videos that support brand growth. I’m a strong communicator who collaborates well with teams and takes pride in delivering reliable, customer-friendly experiences.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

English

Fluent

Work Experience

Marketing Assistant at MO Entertainment

February 1, 2026 - August 1, 2026

Assisted in developing marketing campaigns, contributed to increased brand awareness and customer engagement; enhanced target market reach through social media advertising; wrote copy for advertisements and emails; evaluated market research outcomes; assisted in budget tracking and expenditure reports.

Shop Assistant at Crosby & Lawrence

June 1, 2025 - September 1, 2025

Provided attentive customer service in a busy sporting goods store; helped customers select products, processed transactions, and maintained stock levels and shop presentation.

Barista at Bath City Cafe

July 1, 2024 - July 1, 2025

Prepared and served hot/cold drinks in a busy environment; took orders, processed payments, and ensured friendly, efficient service; maintained cleanliness and safety; supported opening/closing, restocking.

Front of House at Only Food

July 1, 2024 - September 1, 2024

Delivered friendly front-of-house service, answered menu queries, communicated allergens and dietary options; processed transactions and maintained cleanliness across areas; handled phone and in-person orders.

TikTok Live Host at Lilliosa Lingerie

February 1, 2024 - May 1, 2024

Hosted regular TikTok live streams to promote new products; engaged with up to 100 live viewers, provided product information, answered questions, and passed feedback to improve content; prepared displays and talking points.

Lifeguard / Leisure Assistant at Wiltshire Council

August 1, 2021 - September 1, 2023

Ensured swimmer and facility user safety through constant vigilance; conducted risk assessments; responded to incidents, administered first aid; supported wider leisure centre operations and equipment setup.