Hi, I’m Amelia. I’m a customer-focused professional with three years of experience in customer service, safety management, and hospitality. I enjoy maintaining high hygiene and safety standards in fast-paced environments while delivering friendly, attentive service that strengthens brand reputation. I’ve expanded into marketing support, helping develop campaigns, manage social media, and craft engaging copy. I’m comfortable collaborating with teams to boost engagement and operational efficiency, and I’m eager to bring creativity and strong communication to a dynamic marketing team.

Amelia Lambourne

Hi, I’m Amelia. I’m a customer-focused professional with three years of experience in customer service, safety management, and hospitality. I enjoy maintaining high hygiene and safety standards in fast-paced environments while delivering friendly, attentive service that strengthens brand reputation. I’ve expanded into marketing support, helping develop campaigns, manage social media, and craft engaging copy. I’m comfortable collaborating with teams to boost engagement and operational efficiency, and I’m eager to bring creativity and strong communication to a dynamic marketing team.

Available to hire

Hi, I’m Amelia. I’m a customer-focused professional with three years of experience in customer service, safety management, and hospitality. I enjoy maintaining high hygiene and safety standards in fast-paced environments while delivering friendly, attentive service that strengthens brand reputation.

I’ve expanded into marketing support, helping develop campaigns, manage social media, and craft engaging copy. I’m comfortable collaborating with teams to boost engagement and operational efficiency, and I’m eager to bring creativity and strong communication to a dynamic marketing team.

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Experience Level

Expert
Intermediate

Language

English
Fluent

Work Experience

Marketing Assistant at MO Entertainment
February 1, 2026 - August 1, 2026
Assisted in developing marketing campaigns, contributed to increased brand awareness and customer engagement; enhanced target market reach through social media advertising; wrote copy for advertisements and emails; evaluated market research outcomes; assisted in budget tracking and expenditure reports.
Shop Assistant at Crosby & Lawrence
June 1, 2025 - September 1, 2025
Provided attentive customer service in a busy sporting goods store; helped customers select products, processed transactions, and maintained stock levels and shop presentation.
Front of House at Only Food
July 1, 2024 - September 1, 2024
Delivered friendly front-of-house service, answered menu queries, communicated allergens and dietary options; processed transactions and maintained cleanliness across areas; handled phone and in-person orders.
Barista at Bath City Cafe
July 1, 2024 - July 1, 2025
Prepared and served hot/cold drinks in a busy environment; took orders, processed payments, and ensured friendly, efficient service; maintained cleanliness and safety; supported opening/closing, restocking.
TikTok Live Host at Lilliosa Lingerie
February 1, 2024 - May 1, 2024
Hosted regular TikTok live streams to promote new products; engaged with up to 100 live viewers, provided product information, answered questions, and passed feedback to improve content; prepared displays and talking points.
Lifeguard/Leisure Assistant at Wiltshire Council
August 1, 2021 - September 1, 2023
Poolside lifeguard and leisure assistant ensuring swimmer and facility safety, performing risk assessments, and responding quickly to incidents including first aid. Supported wider leisure center operations and maintained cleanliness and safety across the facility.
Lifeguard / Leisure Assistant at Wiltshire Council
August 1, 2021 - September 1, 2023
Ensured swimmer and facility user safety through constant vigilance; conducted risk assessments; responded to incidents, administered first aid; supported wider leisure centre operations and equipment setup.

Education

Foundation Degree in Television Production at Bournemouth University
January 1, 2026 - January 1, 2026
Diploma of Higher Education: Creative Media at Bath College
September 1, 2021 - June 7, 2026
Extended Diploma Level 3: Creative Media at Bath College
June 1, 2023 - June 7, 2026
GCSE or equivalent: Geography, Physical Education, Business at Hardenhuish Chippenham
September 1, 2016 - June 7, 2026
Foundation Degree at Bournemouth University
January 1, 2026 - July 2, 2026
Diploma of Higher Education: Creative Media at Bath College
September 1, 2021 - July 2, 2026
Extended Diploma Level 3: Creative Media at Bath College
June 1, 2023 - July 2, 2026
GCSE or equivalent at Hardenhuish Chippenham
September 1, 2016 - July 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Travel & Hospitality, Retail, Media & Entertainment, Professional Services