I'm Amilker Chiosini, a Brazilian product leader based in Malta with over 7 years of experience delivering digital products, leading cross-functional teams, and managing budgets and strategy for product evolution. I excel at strategic product planning, roadmaps, solution development, backlog prioritization, and managing multiple squads (product managers, designers, and data analysts) to drive growth and sustainable impact.\n\nI’m passionate about product discovery, user research, usability testing, market trend analysis, and UX optimization to boost engagement and conversions. I also focus on monitoring digital KPIs (retention, acquisition, activation, engagement) and communicating product evolution to support leadership decisions, while mentoring teams to reach their full potential.

Amilker Chiosini

I'm Amilker Chiosini, a Brazilian product leader based in Malta with over 7 years of experience delivering digital products, leading cross-functional teams, and managing budgets and strategy for product evolution. I excel at strategic product planning, roadmaps, solution development, backlog prioritization, and managing multiple squads (product managers, designers, and data analysts) to drive growth and sustainable impact.\n\nI’m passionate about product discovery, user research, usability testing, market trend analysis, and UX optimization to boost engagement and conversions. I also focus on monitoring digital KPIs (retention, acquisition, activation, engagement) and communicating product evolution to support leadership decisions, while mentoring teams to reach their full potential.

Available to hire

I’m Amilker Chiosini, a Brazilian product leader based in Malta with over 7 years of experience delivering digital products, leading cross-functional teams, and managing budgets and strategy for product evolution. I excel at strategic product planning, roadmaps, solution development, backlog prioritization, and managing multiple squads (product managers, designers, and data analysts) to drive growth and sustainable impact.\n\nI’m passionate about product discovery, user research, usability testing, market trend analysis, and UX optimization to boost engagement and conversions. I also focus on monitoring digital KPIs (retention, acquisition, activation, engagement) and communicating product evolution to support leadership decisions, while mentoring teams to reach their full potential.

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Language

English
Intermediate
Portuguese
Fluent

Work Experience

Lead Product Manager at Afya
May 1, 2024 - Present
Lead multiple squads (Product Managers, Designers, Data Analysts) in the Afya Portal evolution; responsible for strategic planning, MVP conception, backlog prioritization, and market-driven feature launches. Led meetings with VPs and stakeholders, managed KPIs (total accesses, MAUs, registered users), and oversaw department budget and tool procurement. Mentored Product Managers and Designers. Enabled 6 product discovery sessions, 20 user interviews, 8 usability tests; launched Portal with cross-sell features, achieving a 268% increase in new registrations.
Senior Product Manager at Afya
May 1, 2024 - October 14, 2025
Product lifecycle management, Go-to-Market strategy for new features, and ongoing discovery processes. Monitored KPIs, fostered a culture of experimentation, and communicated strategy to stakeholders. Managed deadlines and agile ceremonies; contributed to domain migration and the 2024 portal launch (portal.afya.com.br) responsible for ~70% of Afya’s organic traffic and 675k MAUs.
Product Manager at Sami Saúde
February 1, 2022 - October 14, 2025
Led product planning with GPM, managed full product lifecycle, and led multidisciplinary teams to implement new features. Conducted user research, discovery, backlog prioritization, and agile ceremonies; prepared technical documentation and reports for leadership. Achievements include digital journey for plan subscriptions reduced cycle from 4 weeks to 48 hours, CRM implementation increasing contact rates, and expanded quote generator increasing efficiency.
Senior Project Coordinator at Escale Digital
May 1, 2020 - October 14, 2025
Managed projects, budgets, and supplier relations; standardized processes and data integration to improve metrics. Led team with Marketing and Technology, driving back-office automation that increased productivity and reduced cancellations, with conversion improvements.
Project Coordinator at Evino
July 1, 2019 - October 14, 2025
Structured Preventive, Quality, Monitoring and Project teams; optimized operational flows and supplier management. Drove customer service transformation, built a self-service center, and enhanced chatbot performance, delivering significant efficiency and customer satisfaction gains.
Lead Product Manager at Afya
May 1, 2024 - Present
Lead multiple squads (Product Managers, Designers, Data Analysts) in the Afya Portal; define strategic product plans, MVPs, feature development and version launches; oversee backlog prioritization and monitor market evolution; present product updates to VPs/directors and manage department budget, supplier negotiations, and tool procurement. Mentored PMs and Designers. Notable outcomes include 6 Product Discovery sessions for new features, 2 sessions for registration/login optimization, and 2 for ecosystem integration; 20 user interviews and 8 usability tests; launched a new portal version with cross-sell features and optimized flows, resulting in a 268% increase in new registrations.
Senior Product Manager at Afya
May 1, 2024 - October 14, 2025
Product planning and roadmap creation; manage lifecycle and Go-to-Market strategies for new features; conduct user research, usability testing, and Product Discovery; monitor KPIs and promote experimentation; communicate product strategy to stakeholders; lead agile ceremonies and ensure alignment between engineering and design; contributed to Afya Portal's growth, including migration of 18k articles and 70% of organic traffic through portal.afya.com.br.
Product Manager at Sami Saúde
February 1, 2022 - October 14, 2025
Product planning with GPM, manage full product lifecycle from planning to post-launch; lead multidisciplinary teams; oversee backlog and agile ceremonies; prepare technical documentation and reports for leadership.
Senior Project Coordinator at Escale Digital
May 1, 2020 - October 14, 2025
Project management across initiatives to improve sales operations; budget management, supplier development and negotiation; team leadership and strategic alignment with Marketing and Technology; standardized processes, integrated systems, and data structuring for metrics; boosted BackOffice productivity and reduced cancellations; automated processes increased conversion.
Project Coordinator at Evino
July 1, 2019 - October 14, 2025
Structured Preventive, Quality, Monitoring and Project teams; manage customer experience and new business initiatives; optimize operational flows and supplier relations; budget management and vendor negotiations.
Lead Product Manager at Afya
May 1, 2024 - Present
Lead multiple squads (Product Managers, Designers, Data Analysts) in the development of the Afya Portal, coordinating acquisition, growth, engagement, and ecosystem integration. Define strategic product planning, MVP conception, feature development, and version launches; manage backlog prioritization and monitor market evolution. Lead executive alignment meetings with VPs, directors, and stakeholders, presenting product releases and supporting decision-making. Own KPI management (total accesses, MAUs, registered users), track deviations, and define action plans; manage annual department budget, supplier negotiations, and tool procurement. Mentor and develop Product Managers and Designers. Key outcomes include 6 Product Discovery sessions, 20 user interviews, 8 usability tests, and a portal refresh that increased new registrations by 268%.
Senior Product Manager at Afya
May 1, 2024 - October 14, 2025
Led product planning, roadmaps, lifecycle management, and go-to-market strategies for new features and updates. Conducted user research, usability testing, and Product Discovery with data-backed backlog prioritization. Monitored KPIs, promoted experimentation, and communicated product strategy to internal and external stakeholders. Managed deadlines, resource allocation, and agile ceremonies, ensuring collaboration between engineering and design teams and maintaining technical documentation. Notable result: launched portal.afya.com.br in April 2024, responsible for 70% of Afya’s organic traffic and 675k MAUs; oversaw a domain migration impacting 18k articles.
Product Manager at Sami Saúde
February 1, 2022 - October 14, 2025
Product planning in collaboration with GPM, aligning business objectives with user needs. Managed the entire product lifecycle from planning to post-launch maintenance. Led multidisciplinary teams in implementing new features and updates. Monitored performance metrics, conducted user research, and led Product Discovery processes. Managed backlog and prioritized features, conducted agile ceremonies, and prepared/maintained technical documentation and reports for leadership. Achievements include a streamlined digital journey for plan subscriptions, reducing cycle time from 4 weeks to 48 hours and increasing conversion from 2.3% to 6.2%; CRM implementation increasing contact rates from 48% to 73% and reducing response time from 28 minutes to 3 minutes; expansion of the quote generator from 22,966 to 65,053 with significant sales time reductions.
Senior Project Coordinator at Escale Digital
May 1, 2020 - October 14, 2025
Project management including planning, development, documentation, control, and KPI reporting for initiatives aimed at improving sales operations. Managed department budget, identified opportunities, and implemented cost-reduction actions. Supplier development and evaluation, contract negotiation, and formalization. Team management and strategic alignment with Marketing and Technology departments. Results included standardization of processes and system integration, data structuring for metrics, BackOffice productivity increase (102 to 163 processes/month), cancellations reduced (45.4% to 12.4%), sales cycle shortened (112 to 18 days), automation driving conversion (1.9% to 10.4%), and reduced contact time (300 to 3 minutes).
Project Coordinator at Evino
July 1, 2019 - October 14, 2025
Structured the Preventive, Quality, Monitoring, and Project teams; managed teams, aligned goals, monitored performance, and ensured synergy with Marketing, Transport, and Technology departments. Led Customer Experience and New Business initiatives, analyzed and optimized processes. Managed relationships with suppliers, including negotiation and contract control. Budget management within the department to efficiently control and allocate resources. Success cases include transforming customer service to reduce abandonment rate (39.43% to 2.03%), wait times (4:39 to 1:35), and boost customer satisfaction (47.2% to 82.9%); developed a self-service center increasing access from 822 to 11,000 per month; chatbot optimization increasing contact retention (25.44% to 43.32%), generating savings of R$ 42K per quarter.

Education

Bachelor's in Management Processes at Centro Universitário Católico Italo Brasileiro
January 11, 2030 - October 14, 2025
Bachelor's in Management Processes at Centro Universitário Católico Italo Brasileiro
January 11, 2030 - December 1, 2017
Bachelor's in Management Processes at Centro Universitário Católico Italo Brasileiro
January 11, 2030 - December 1, 2017

Qualifications

Product Leadership
October 1, 2024 - October 14, 2025
Design for the 21st Century with Don Norman
August 1, 2024 - October 14, 2025
Digital Product Leadership
June 1, 2022 - October 14, 2025
Product Management
May 1, 2020 - October 14, 2025
Product Leadership
October 1, 2024 - October 14, 2025
Design for the 21st Century with Don Norman
August 1, 2024 - October 14, 2025
Digital Product Leadership
June 1, 2022 - October 14, 2025
Product Management
May 1, 2020 - October 14, 2025
Product Leadership
October 1, 2024 - October 14, 2025
Design for the 21st Century with Don Norman
August 1, 2024 - October 14, 2025
Digital Product Leadership
June 1, 2022 - October 14, 2025
Product Management
May 1, 2020 - October 14, 2025

Industry Experience

Healthcare, Software & Internet, Retail, Professional Services, Media & Entertainment