Amina Munalbayeva
Available to hire
I possess a diverse range of skills and qualities that enable me to provide exceptional service in digital marketing. I prioritize understanding and meeting the needs of clients, aiming to deliver outstanding service. I have excellent communication skills, both verbal and written, allowing me to engage with clients effectively.
I am well-versed in marketing systems and adept at problem-solving, finding innovative solutions for clients. Organized and adaptable to change, I work well in a team and always pay attention to every detail in my work. With a background in hospitality, marketing, and business development, I have a comprehensive understanding of both the industry and the student mindset. My experience in digital marketing, social media engagement, and lead generation enables me to craft strategies that effectively reach and attract prospective students.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
Kazakh
Advanced
Russian
Advanced
English
Advanced
Italian
Advanced
Ukrainian
Intermediate
Bulgarian
Intermediate
German
Intermediate
Spanish; Castilian
Intermediate
French
Advanced
Work Experience
F & B Classes at Swiss Room
April 30, 2018 - August 20, 2025Provided service in training restaurant, learned French and Russian styles of service, cooked and prepared food according to standard recipes, maintained food hygiene and safety, served university staff and students, maintained guest satisfaction.
Waitress at Luzern
November 30, 2018 - August 20, 2025Managed orders and served food and beverages to tables, cleaned tables and removed dirty dishes, prepared food items for salad buffet, sold and served wine, communicated directly with kitchen staff via computers, served with European standard.
Bartender at Luzern
November 30, 2018 - August 20, 2025Made and served alcoholic cocktails, responsible as bartender.
F & B Supervisor Scholarship at Luzern
January 31, 2019 - August 20, 2025Supervised students on duty, prepared Main Dining Hall for brunch and dinner time.
Restaurant Staff / Trainer at Luzern
July 31, 2019 - August 20, 2025Opened and closed restaurant, taught new staff system understanding, wine and liquor service training, served in the restaurant, responsible for making reservations, prepared food items for lunch, answered restaurant calls.
Staff Trainer / Banquet Operations at Savannah
March 31, 2020 - August 20, 2025Part of opening team, trained new staff on system and standards, developed menu and sequence of service, participated in wine and liquor master classes, punched rooms, answered restaurant calls, created music lists for restaurants, managed banquet operations, and performed fine dining service.
Guest Services at Almaty
August 31, 2020 - August 20, 2025Greeted guests, assisted with booking rooms, answered incoming calls, made and confirmed reservations, registered and checked guests in/out, provided information about local attractions and services, enforced hotel rules and policies.
Content Creator / Personal Brand Manager
March 31, 2022 - August 20, 2025Created a content plan for day/week/month, edited stories and videos for social media feeds, created personal branding content and personality unpacking, wrote scripts.
Social Media Manager and Mentor
December 31, 2024 - August 20, 2025Prospecting, closing sales, making content for Instagram and TikTok, mentoring team, hosting Zoom calls.
Social Media Content Creator and Promoter at Dubai
July 1, 2024 - PresentCreating scripts for videos, filming and posting reels on Instagram and TikTok, writing posts on Telegram channel, promoting products on social media.
Mentor for Students in Trading at Dubai
January 1, 2025 - PresentMentoring students on trading in forex and crypto, promoting products on social media, posting content related to products.
F&B Classes Trainee at Swiss Room
April 30, 2018 - August 20, 2025Worked in a training restaurant learning French and Russian styles of service. Responsibilities included cooking and preparing food according to standard recipes, maintaining food hygiene and safety, and serving university staff and students with a focus on guest satisfaction.
Waitress / Bartender at Lucerne
November 30, 2018 - August 20, 2025Managed waitressing responsibilities including taking orders, serving food and beverages, cleaning tables, preparing salad buffet items, selling and serving wine. Communicated directly with kitchen staff via computers and served according to European standards. Later managed bartending duties including making and serving alcoholic cocktails.
F&B Supervisor Scholarship at Lucerne
July 31, 2019 - August 20, 2025Supervised students on duty, prepared the main dining hall for brunch and dinner times, opened and closed the restaurant, trained new staff on service and system standards, taught wine and liquor beverage service, managed reservations, prepared lunch food items, and answered restaurant calls.
Team Member / Restaurant Supervisor at Savannah
March 31, 2020 - August 20, 2025Part of the restaurant opening team, responsible for training new staff on system and standards, developing the menu and sequence of service, participating in wine and liquor master classes, answering restaurant calls, creating music playlists, managing banquet operations, inventories, and providing fine dining service.
Receptionist at Hotel Kazakhstan
August 31, 2020 - August 20, 2025Greeted guests, assisted with room bookings, answered incoming calls, made and confirmed reservations, registered and checked guests in and out, confirmed guest information, provided accurate local information, confirmed in-room purchases during check-out, closed guest accounts, and enforced hotel rules and policies.
Digital Marketing Specialist at Unnamed (roles included content creation and mentoring)
December 31, 2024 - August 20, 2025Created content plans for various timeframes, edited stories and videos for feeds, developed personal branding materials, wrote scripts, prospected and closed sales, created social media content for Instagram and TikTok, hosted Zoom calls, mentored team members, and promoted products on social media platforms.
Social Media Manager and Influencer at Dubai-based freelance work
July 1, 2024 - PresentCreated scripts for videos, filmed and posted reels on Instagram and TikTok, wrote posts on Telegram channel, promoted products on social media, and mentored students on trading in forex and crypto.
Mentor and Social Media Promoter at Dubai-based freelance work
January 1, 2025 - PresentMentoring students on trading forex and cryptocurrency, promoting social media channels, and posting relevant content about products.
Content creator & Influencer at Beauty brands
March 13, 2025 - PresentI work with different Korean skin and hair care brands, wellness
Social Media Manager at Online Shops and Entrepreneurs
January 1, 0000 - PresentManaged social media, creating and posting content to promote products and services, supporting online entrepreneurs with digital marketing strategies.
Digital Influencer and Network Marketer at Funded Next Trading Prop Firm
January 1, 0000 - PresentPromoted products and services on social media, engaging in digital marketing and mentoring activities related to forex and crypto trading.
Internship Supervisor/Trainer at International Management Institute La Terrazza
January 1, 0000 - August 21, 2025Led internship training programs, supervising and training interns to understand hospitality and management systems.
Internship Supervisor/Trainer at JW Marriott
January 1, 0000 - August 21, 2025Supervised and trained interns in hospitality service, focusing on service standards and client satisfaction.
Receptionist at Hotel Kazakh Film
August 31, 2020 - August 21, 2025Handled guest reception duties including greeting guests, booking rooms, managing check-ins and check-outs, and providing information about local services.
Content Creator and Social Media Promoter at Dubai
July 1, 2024 - PresentCreated scripts and video content for social media platforms including Instagram and TikTok, managed Telegram channel posts, and promoted products online.
Mentor for Students (Forex and Crypto Trading) at Dubai
January 1, 2025 - PresentMentored students on trading in forex and cryptocurrency markets and promoted related products on social media.
Food and Beverage Supervisor at Lucerne
March 31, 2020 - August 21, 2025Supervised students on duty; prepared dining areas for brunch and dinner; opened and closed restaurant; taught new staff service system and wine service; managed reservations and restaurant calls.
F&B Classes Participant at Swiss Room
April 30, 2018 - August 21, 2025Made service in training restaurant; learned French and Russian styles of service; cooked and prepared food according to recipes; maintained food hygiene; served university staff and students.
Education
Bachelor Degree in Information Technologies in Tourism at HTL International University
January 1, 2022 - August 20, 2025Certificate in Hospitality and Tourism Management at Florida Atlantic University
January 1, 2020 - August 20, 2025Higher Diploma in Entrepreneurship at International Management Institute Laterrazza
January 1, 2019 - August 20, 2025Higher Diploma in Entrepreneurship at Manchester Metropolitan University
January 1, 2019 - August 20, 2025Diploma in International Hotel and Tourism Management at International Management Institute Laterrazza
January 1, 2018 - August 20, 2025Diploma in International Hotel and Tourism Management at Manchester Metropolitan University
January 1, 2018 - August 20, 2025High School Diploma at Oxford School Physics-Math School
January 11, 2030 - August 20, 2025Bachelor Degree in Information Technologies in Tourism at HTL International University
January 1, 2019 - January 1, 2022Certificate in Hospitality and Tourism Management at Florida Atlantic University
January 1, 2020 - January 1, 2020Higher Diploma in Entrepreneurship at International Management Institute La Terrazza / Manchester Metropolitan University
January 1, 2018 - January 1, 2019Diploma in International Hotel and Tourism Management at International Management Institute La Terrazza / Manchester Metropolitan University
January 1, 2017 - January 1, 2018High School Diploma at Oxford School Physics-Math School
January 1, 2015 - January 1, 2017Bachelor Degree in Information Technologies in Tourism at HTL International University
January 1, 0000 - January 1, 2022Certificate in Hospitality and Tourism Management at Florida Atlantic University
January 1, 0000 - January 1, 2020Higher Diploma in Entrepreneurship at International Management Institute La Terrazzza / Manchester Metropolitan University
January 1, 0000 - January 1, 2019Diploma in International Hotel and Tourism Management at International Management Institute La Terrazzza / Manchester Metropolitan University
January 1, 0000 - January 1, 2018High School Diploma at Oxford School
January 1, 0000 - August 21, 2025Qualifications
Online School
January 1, 2024 - August 20, 2025Certificate in Hospitality and Tourism Management
January 1, 2020 - August 20, 2025Higher Diploma in Entrepreneurship
January 1, 2019 - August 20, 2025Diploma in International Hotel and Tourism Management
January 1, 2018 - August 20, 2025Digital Marketing Courses
January 1, 2024 - August 20, 2025Certificate in Hospitality and Tourism Management
January 1, 2020 - August 20, 2025Higher Diploma in Entrepreneurship
January 1, 2018 - August 20, 2025Diploma in International Hotel and Tourism Management
January 1, 2017 - August 20, 2025Digital Marketing Courses
January 1, 2024 - August 20, 2025Certificate in Hospitality and Tourism Management
January 1, 2020 - August 21, 2025Higher Diploma in Entrepreneurship
January 1, 2019 - August 21, 2025Diploma in International Hotel and Tourism Management
January 1, 2018 - August 21, 2025Industry Experience
Travel & Hospitality, Education, Media & Entertainment, Financial Services, Professional Services, Software & Internet, Retail
Partnership with a Trading prop firm in Dubai called “FundedNext”. I work as a content creator and affiliate marketer.
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