I am a strategic IT leader with 25+ years of international experience delivering digital transformation and technology-driven business outcomes for luxury hospitality and multi-property enterprises. My track record includes modernizing infrastructure, driving guest-centric technology, and reducing IT OPEX while elevating service quality and operational efficiency. I specialize in cross-property governance, cybersecurity, cloud modernization, and data-driven decision making. I build high-performing teams, align IT investments with business goals, and collaborate with executives to deliver measurable results that enhance brand reputation and guest experience.

Amir Ansari

I am a strategic IT leader with 25+ years of international experience delivering digital transformation and technology-driven business outcomes for luxury hospitality and multi-property enterprises. My track record includes modernizing infrastructure, driving guest-centric technology, and reducing IT OPEX while elevating service quality and operational efficiency. I specialize in cross-property governance, cybersecurity, cloud modernization, and data-driven decision making. I build high-performing teams, align IT investments with business goals, and collaborate with executives to deliver measurable results that enhance brand reputation and guest experience.

Available to hire

I am a strategic IT leader with 25+ years of international experience delivering digital transformation and technology-driven business outcomes for luxury hospitality and multi-property enterprises. My track record includes modernizing infrastructure, driving guest-centric technology, and reducing IT OPEX while elevating service quality and operational efficiency.

I specialize in cross-property governance, cybersecurity, cloud modernization, and data-driven decision making. I build high-performing teams, align IT investments with business goals, and collaborate with executives to deliver measurable results that enhance brand reputation and guest experience.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Work Experience

Corporate Director of Information Technology at Blazon Hotels by Smart Hospitality Solutions
December 1, 2021 - Present
Oversee IT operations for seven properties across the UAE, Central Africa, and India. Align technology strategy with business goals, implement cybersecurity governance and ISO/GDPR controls, lead enterprise-wide upgrades, and drive cross-property automation and cloud-enabled collaboration. Build governance frameworks, manage budgets, negotiate vendor agreements, and mentor IT teams to improve service delivery and guest experience.
Chief Technology Officer at E Eleven Trading
August 1, 2020 - December 1, 2025
Aligned the technology function with the company’s strategic direction, managed multiple concurrent IT projects, and ensured on-time delivery and budget compliance. Oversaw data security and compliance, led the development and ongoing management of company websites, and established group-wide governance and security standards.
Senior Information Technology Consultant at Calhoun
July 1, 2018 - June 1, 2020
Led the implementation of PMS, POS, BMS, and RMS with seamless integrations. Deployed IT policies and GDPR compliance frameworks, developed and managed websites and e-commerce platforms, implemented VMware virtualization, designed network and data center infrastructure, and enhanced uptime and scalability.
Director of Information Technology at Assila Hotel by Rocco Forte Hotels, Jeddah
February 1, 2015 - May 1, 2018
Pre-opening IT leadership; set up hardware and software in line with Rocco Forte standards; designed network and data center; coordinated with vendors; conducted audits and security access control; ensured regulatory and corporate compliance; established IT governance and policy adherence.
IT Manager at The Meydan Hotel / Bab Al Shams Desert Resort and Spa, Dubai
January 1, 2011 - January 1, 2015
Managed CAPEX and P&L for two properties; oversaw core hospitality systems (Opera, Delphi, Micros 9700) and related platforms; led system upgrades, data center enhancements, and cross-property standardization to boost reliability and guest service.
Cluster IT Manager at Jumeirah International, Dubai (Madinat Jumeirah, Burj Al Arab, Jumeirah Beach Hotel, Jumeirah Emirates Tower, Wild Wadi)
September 1, 2009 - December 1, 2010
Led multi-site IT operations for flagship properties; centralized IT services; managed procurement, vendor relationships, and post-implementation support; deployed Opera, Fidelio, Micros 9700, and related systems; upgraded network and data center infrastructure.
IT Supervisor at Holiday Inn
February 1, 2000 - July 1, 2000
Supported daily IT operations across the Oman site, contributing to infrastructure improvements and service delivery.
IT Supervisor at Holiday Inn
February 1, 1999 - January 1, 2000
Supported IT operations at the Manama, Bahrain location, driving foundational IT initiatives and service reliability.
IT Support Specialist at Hilton International, Dubai
January 1, 1994 - January 1, 1999
Provided hands-on technical support, contributing to the stable operation of IT systems and guest-facing technologies.

Education

Diploma in Computer Science at National Computing Centre, Manchester, UK
January 1, 1993 - January 1, 1994
Bachelor of Commerce at University of Karachi, Pakistan
January 1, 1990 - January 1, 1994

Qualifications

ITIL v3 Accreditation
January 1, 2010 - May 31, 2026
Cisco Certified Network Associate (CCNA)
January 1, 2010 - May 31, 2026
Microsoft Certified Systems Engineer (MCSE)
January 1, 2006 - May 31, 2026
The Seven Habits of Highly Effective People
January 1, 2009 - May 31, 2026

Industry Experience

Travel & Hospitality, Professional Services, Software & Internet, Other