I am a dedicated Foundations in Computer Science student at IUM Gambang with strong practical skills in C++ programming and experience in technical support and troubleshooting. I enjoy leveraging my skills in diverse projects, focusing on user-centered experiences while assisting users with technical queries. My proactive approach in managing tech-related tasks has honed my problem-solving abilities and my passion for technology and helping others. In addition to my studies, I specialize in hardware repair, software installation, time management, and customer support. My ambition is to engage in projects that allow me to contribute effectively, whether as part of a team or independently. I am keen on continuous learning and applying my skills to practical tasks in real-world scenarios.

Ammar Zafran Mohd Khairi

I am a dedicated Foundations in Computer Science student at IUM Gambang with strong practical skills in C++ programming and experience in technical support and troubleshooting. I enjoy leveraging my skills in diverse projects, focusing on user-centered experiences while assisting users with technical queries. My proactive approach in managing tech-related tasks has honed my problem-solving abilities and my passion for technology and helping others. In addition to my studies, I specialize in hardware repair, software installation, time management, and customer support. My ambition is to engage in projects that allow me to contribute effectively, whether as part of a team or independently. I am keen on continuous learning and applying my skills to practical tasks in real-world scenarios.

Available to hire

I am a dedicated Foundations in Computer Science student at IUM Gambang with strong practical skills in C++ programming and experience in technical support and troubleshooting. I enjoy leveraging my skills in diverse projects, focusing on user-centered experiences while assisting users with technical queries. My proactive approach in managing tech-related tasks has honed my problem-solving abilities and my passion for technology and helping others.

In addition to my studies, I specialize in hardware repair, software installation, time management, and customer support. My ambition is to engage in projects that allow me to contribute effectively, whether as part of a team or independently. I am keen on continuous learning and applying my skills to practical tasks in real-world scenarios.

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Skills

Experience Level

Expert

Language

English
Advanced
Malay
Fluent

Work Experience

Computer Technician at Freelance On-Site & Remote Support
June 1, 2021 - Present
Provided on-site and remote assistance to clients, addressing hardware and software issues, and ensuring seamless operation of their systems. Maintained customer satisfaction through effective communication and technical support.
Technical Support Specialist at Dedicated Foundation
January 1, 2021 - May 31, 2021
Assisted users with technical inquiries and resolved issues related to software, hardware, and user accounts. Collaborated with the IT team to enhance service delivery and improve user experience.

Education

Diploma at University Institute of Technology Malaysia
January 1, 2021 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Computers & Electronics