Receptionist & Social Media Manager at Medway City Vets, Medway

Managed front-of-house duties including greeting clients, scheduling appointments, processing payments, cashing up, handling medication, managing stock levels, and completing insurance claims and referrals. Maintained accurate client and patient records in a fast-paced environment. Independently managed all social media activity including planning, designing and publishing content related to pet health tips, behind-the-scenes, patient stories, and practice updates. Organized multiple seasonal giveaways boosting online engagement and community relations. Developed and maintained a cohesive visual identity, designed visual content and promotional materials aligned with branding. Revamped the in-house Stray Cat Fund charity to increase donations and awareness through marketing initiatives and signage.

Social Media Manager & Events Assistant at DJW Events, London

Held full responsibility for content planning, creation, and scheduling across platforms. Marketed various themed events, increasing booking enquiries and digital reach. Liaised with potential customers and organized meetings. Contributed business expansion ideas and attended exhibitions. Assisted with sales and customer bookings to deliver tailored event solutions. Designed branded materials and helped develop a new EPOS till system during night shifts as a bartender.

Receptionist at Farnham Road Surgery, Slough

Performed high-pressure medical administrative duties including appointment coordination, patient communications, and prescription handling. Contributed operational ideas and supported administrative projects. Held responsibility as key holder for opening and closing the practice.

Cleaner at Dee Cleen, Henley

Part-time cleaning and maintenance of homes, including housekeeping at local prestigious hotels, stately homes, and end of tenancy cleanings.

Sales Assistant at Debenhams, Slough

Temporary Christmas contract involving customer service, till operation, handling money, organisation and display of shop floor items, and timekeeping.

Audio Typist at Five Star Secretarial Services, Burnham

Completed audio typing of Building Survey Reports from digital dictation in part-time and full-time roles.

Social Media Manager at Medway City Vets

Responsible for creating engaging content, managing online presence, increasing inquiries, organizing events, and liaising with customers to support business growth.

Freelance Social Media Manager at Socially Sorted by Amy

Created engaging content and managed online presence for a variety of clients, including planning posts, running campaigns, liaising with customers, and supporting business development; organized events and outreach.

Supported event logistics, customer service, and bar operations; assisted with fundraising events such as afternoon tea fundraisers and coordinated bookings.

Receptionist at Farnham Road Surgery

Greeted clients, scheduled appointments, processed payments, cash handling, managed medications, stock levels and referrals; maintained accurate client records and ensured smooth reception operations.

Audio Typist at Five Star Secretarial Services

Transcribed audio from digital dictation, typed documents, and provided administrative support to clients.

Social Media Manager at KB02 Venue Hire / DJW Events

Managed social media content, campaigns, audience engagement and branding for venues and events; supported bookings and promotions.

Receptionist & Social Media Manager at Medway City Vets

Responsible for greeting clients, scheduling appointments, processing payments, cashing up, handling medications, managing stock levels and insurance claims and referrals. Maintained accurate client and patient records while ensuring the reception area runs smoothly and professionally. Additional duties included managing all social media content, planning and scheduling posts, designing visuals, organising giveaways, leading the Stray Cat Fund charity and undertaking the Bereavement Champion.

Freelance Social Media Manager at Socially Sorted by Amy

Freelanced in social media and content management for a variety of clients including bakeries, jewelers and veterinary practices. Created engaging content, managed online presence and helped businesses connect effectively with their audiences.

Social Media Manager at DJWE Events

Managed social media content, engagement and campaigns for events.

Social Media Manager at KB0 Venue Hire

Managed social media content, engagement and campaigns.

Audio Typist at Five Star Secretariat Services

Audio typist for building surveys, digital dictation; responsibilities included transcribing and data entry.

Audio Typist at Five Star Secretariat Services

Audio typist for building surveys, digital dictation; responsibilities included transcribing and data entry.

Receptionist at Farnham Road Surgery

Responsible for content planning, creation and scheduling. Promoted themed events, increased enquiries and reach, liaised with customers, contributed business ideas, attended exhibitions, supported bookings and helped design branded materials. Maintained accurate client and patient records while ensuring the reception area runs smoothly and professionally. Additional duties included managing all social media content, planning and scheduling posts, designing visuals, organising giveaways, leading the Stray Cat Fund charity and undertaking the Bereavement Champion.

Cleaner at Dee Cleen

Part-time cleaning and housekeeping in homes, hotels and stately properties.