Ana Beatriz Teixeira Kronitzky
Available to hire
Hi! I’m Ana Beatriz, a resourceful and people-driven Sales & Marketing professional with diverse experience in customer service, digital content creation, and strategic communications. I have worked in both B2B and B2C environments and excel at managing social media communities, engaging niche audiences, and supporting public figures and brand storytelling.
I am skilled in sales negotiation, content planning and creation, and localized communication strategies. I’m passionate about turning insights into actionable campaigns that drive engagement and retention, and I love working collaboratively to make a real difference.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
COMMUNITY MANAGER (MAYOR & CITY OF CAMPINAS CITY) at CZM STRATEGY
August 25, 2024 - PresentManaged social media interactions for both the Mayor and the City’s official channels. Helped develop and implement the tone of voice for the City’s personal brand. Moderated thousands of weekly comments with agility, empathy, and strategic communication. Provided weekly insights to the communication team to support content planning and public engagement strategies.
MARKETING & CONTENT ANALYST at FOTTORAMA
January 20, 2025 - July 18, 2025Created written and video tutorials for platform users. Planned and produced blog posts and marketing emails. Managed social media calendars and daily content. Designed sales funnels and supported product launches through user research. Built strong engagement with B2B clients in the events industry.
CUSTOMER SUCCESS INTERN (B2B REAL ESTATE MARKET) at KENLO
February 25, 2022 - July 18, 2025Handled client accounts and worked on churn reduction strategies. Conducted upsell and cross-sell negotiations. Collaborated with product and payments teams to improve user experience.
PURCHASING & CLIENT SERVICE INTERN at TECHNOLOGY SCHOOL OF LIMEIRA
August 30, 2020 - July 18, 2025Supported purchasing processes and supplier communication. Helped design the inventory management system. Maintained internal budget spreadsheets and process tracking.
Community Manager (Mayor & City of Campinas City) at CZM Strategy
August 25, 2024 - PresentManaged social media interactions for both the Mayor and the City’s official channels. Helped develop and implement the tone of voice for the City’s personal brand. Moderated thousands of weekly comments with agility, empathy, and strategic communication. Provided weekly insights to the communication team to support content planning and public engagement strategies.
Marketing & Content Analyst at Fottorama
January 20, 2025 - July 18, 2025Created written and video tutorials for platform users. Planned and produced blog posts and marketing emails. Managed social media calendars and daily content. Designed sales funnels and supported product launches through user research. Built strong engagement with B2B clients in the events industry.
Customer Success Intern (B2B Real Estate Market) at Kenlo
February 25, 2022 - July 18, 2025Handled client accounts and worked on churn reduction strategies. Conducted upsell and cross-sell negotiations. Collaborated with product and payments teams to improve user experience.
Purchasing & Client Service Intern at Technology School of Limeira
August 30, 2020 - July 18, 2025Supported purchasing processes and supplier communication. Helped design the inventory management system. Maintained internal budget spreadsheets and process tracking.
Community Manager (Mayor & City of Campinas City) at CZM Strategy
August 25, 2024 - PresentManaged social media interactions for both the Mayor and the City’s official channels. Helped develop and implement the tone of voice for the City’s personal brand. Moderated thousands of weekly comments with agility, empathy, and strategic communication. Provided weekly insights to the communication team to support content planning and public engagement strategies.
Marketing & Content Analyst at Fottorama
January 20, 2025 - July 18, 2025Created written and video tutorials for platform users. Planned and produced blog posts and marketing emails. Managed social media calendars and daily content. Designed sales funnels and supported product launches through user research. Built strong engagement with B2B clients in the events industry.
Customer Success Intern (B2B Real Estate Market) at Kenlo
February 25, 2022 - July 18, 2025Handled client accounts and worked on churn reduction strategies. Conducted upsell and cross-sell negotiations. Collaborated with product and payments teams to improve user experience.
Purchasing & Client Service Intern at Technology School of Limeira
August 30, 2020 - July 18, 2025Supported purchasing processes and supplier communication. Helped design the inventory management system. Maintained internal budget spreadsheets and process tracking.
Community Manager (Mayor & City of Campinas City) at CZM Strategy
August 25, 2024 - PresentManaged social media interactions for both the Mayor and the City’s official channels; helped develop and implement the tone of voice for the City’s personal brand; moderated thousands of weekly comments with agility, empathy, and strategic communication; provided weekly insights to the communication team to support content planning and public engagement strategies.
Marketing & Sales Analyst at Fottorama
January 20, 2025 - August 1, 2025Created written and video tutorials for platform users; planned and produced blog posts and marketing emails; managed social media calendars and daily content; designed sales funnels and supported product launches through user research; built strong engagement with B2B clients in the events industry; presented products to customers.
Customer Success Intern (B2B Real Estate Market) at Kenlo
February 25, 2022 - August 1, 2025Handled client accounts and worked on churn reduction strategies; conducted upsell and cross-sell negotiations; collaborated with product and payments teams to improve user experience.
Purchasing & Client Service Intern at Technology School of Limeira
August 30, 2020 - August 1, 2025Supported purchasing processes and supplier communication; helped design the inventory management system; maintained internal budget spreadsheets and process tracking.
Education
BACHELOR’S DEGREE at State University of Campinas
March 10, 2017 - December 16, 2024Bachelor’s Degree at State University of Campinas
March 10, 2017 - December 16, 2024Bachelor's Degree at State University of Campinas
March 10, 2017 - December 16, 2024Bachelor’s Degree at State University of Campinas
March 10, 2017 - December 16, 2024Qualifications
PURCHASING & CLIENT SERVICE INTERN
September 16, 2023 - November 16, 2023UX DESIGN CERTIFICATE
August 13, 2022 - August 14, 2022Purchasing & Client Service Intern
September 16, 2023 - November 16, 2023UX Design Certificate
August 13, 2022 - August 14, 2022Purchasing & Client Service Intern
September 16, 2023 - November 16, 2023UX Design Certificate
August 13, 2022 - August 14, 2022Digital Marketing AWARI
September 16, 2023 - November 16, 2023UX Design Certificate AWARI
August 13, 2022 - August 14, 2022Industry Experience
Government, Professional Services, Real Estate & Construction, Education, Non-Profit Organization
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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