Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Ana Clara de Oliveira Viana. I am a dedicated, organized professional with experience in customer service, sales, administrative support, and telemarketing. I thrive on helping people and delivering positive experiences. I value continuous learning and strive to grow professionally every day. I bring strong communication, adaptability, and a solid command of digital tools to every role, aiming to support teams and customers with energy and a friendly attitude.…Hi, I’m Ana Clara de Oliveira Viana. I am a dedicated, organized professional with experience in customer service, sales, administrative support, and telemarketing. I thrive on helping people and delivering positive experiences. I value continuous learning and strive to grow professionally every day. I bring strong communication, adaptability, and a solid command of digital tools to every role, aiming to support teams and customers with energy and a friendly attitude.

Ana Clara de Oliveira Viana

Copywriter, Digital Marketer, Social Media Manager, +1





Hi, I’m Ana Clara de Oliveira Viana. I am a dedicated, organized professional with experience in customer service, sales, administrative support, and telemarketing. I thrive on helping people and delivering positive experiences. I value continuous learning and strive to grow professionally every day. I bring strong communication, adaptability, and a solid command of digital tools to every role, aiming to support teams and customers with energy and a friendly attitude.…Hi, I’m Ana Clara de Oliveira Viana. I am a dedicated, organized professional with experience in customer service, sales, administrative support, and telemarketing. I thrive on helping people and delivering positive experiences. I value continuous learning and strive to grow professionally every day. I bring strong communication, adaptability, and a solid command of digital tools to every role, aiming to support teams and customers with energy and a friendly attitude.

Available to hire

Hi, I’m Ana Clara de Oliveira Viana. I am a dedicated, organized professional with experience in customer service, sales, administrative support, and telemarketing. I thrive on helping people and delivering positive experiences.

I value continuous learning and strive to grow professionally every day. I bring strong communication, adaptability, and a solid command of digital tools to every role, aiming to support teams and customers with energy and a friendly attitude.

Skills

Microsoft Office

Experience Level

Microsoft Office

Expert

Language

Portuguese

Fluent

Work Experience

Medical Administrative Assistant at Medical Diagnostic Lab CEMED LAB

March 20, 2026 - June 20, 2026

Managed patient registration and medical record documentation with accuracy and confidentiality. Provided customer support through in-person service, phone calls, and WhatsApp communication. Scheduled medical appointments and diagnostic exams. Assisted patients by answering inquiries and providing clear pre-examination instructions. Coordinated administrative processes while ensuring a positive patient experience. Maintained organized records and supported daily clinic operations.

Sales & Administrative Assistant at Dental Vida

November 20, 2024 - February 20, 2025

Assisted customers and supported daily sales operations. Operated cashier systems and processed transactions. Delivered after-sales support and resolved customer inquiries. Maintained professional communication and customer satisfaction.

Administrative & Sales Assistant at Preparar Cursos

August 20, 2024 - November 20, 2024

Provided customer service and sales support. Organized company events and assisted with administrative activities. Managed lead data entry and client follow-up. Supported customers throughout the sales process.