I am a dedicated and adaptable professional with a diverse and extensive background in hospitality, restaurants and bars, team support, and customer service, both face-to-face and online, alongside a professional creative career in video and photography, primarily music-based. I combine hands-on service expertise with a strong visual storytelling skillset to deliver engaging experiences for clients and audiences. As a long-term freelance creative and hospitality worker, I bring a creative perspective, strong communication skills, and high morale to any role I undertake. I strive to exceed expectations and drive continuous improvement, and I excel in building strong customer relationships and consistently delivering exceptional service.

Ana Binks

I am a dedicated and adaptable professional with a diverse and extensive background in hospitality, restaurants and bars, team support, and customer service, both face-to-face and online, alongside a professional creative career in video and photography, primarily music-based. I combine hands-on service expertise with a strong visual storytelling skillset to deliver engaging experiences for clients and audiences. As a long-term freelance creative and hospitality worker, I bring a creative perspective, strong communication skills, and high morale to any role I undertake. I strive to exceed expectations and drive continuous improvement, and I excel in building strong customer relationships and consistently delivering exceptional service.

Available to hire

I am a dedicated and adaptable professional with a diverse and extensive background in hospitality, restaurants and bars, team support, and customer service, both face-to-face and online, alongside a professional creative career in video and photography, primarily music-based. I combine hands-on service expertise with a strong visual storytelling skillset to deliver engaging experiences for clients and audiences.

As a long-term freelance creative and hospitality worker, I bring a creative perspective, strong communication skills, and high morale to any role I undertake. I strive to exceed expectations and drive continuous improvement, and I excel in building strong customer relationships and consistently delivering exceptional service.

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Language

French
Fluent
English
Fluent

Work Experience

Cocktail Bartender at Voodoo Daddy’s / Gonzo’s Tea Room
March 1, 2025 - Present
Operate in a high-volume, rock ’n’ roll themed venue, delivering classic and signature cocktails, stock management, prep of batches, and frontline communication between kitchen and guests to ensure a smooth service.
Creative Director and Content Creator at FLEAS
April 1, 2023 - November 1, 2024
Creative Director and content creator for the band FLEAS, producing live/promotional photography and videography, and social media marketing content. Facilitated idea generation, coordinated content production, and ensured content was prepped for regular posting to engage existing and new followers.
French Customer Service Representative at Capezio
November 1, 2022 - April 1, 2024
Handled inbound customer inquiries, orders, deliveries and related administrative tasks. Managed back orders, escalations, returns, and archiving. Supported sales through proactive customer engagement and telesales to stimulate orders.
Creative Director at FLEAS
April 1, 2023 - November 1, 2024
Creative Director and Content Creator for a music band. Led live and promotional photography & videography, as well as social media marketing content. Facilitated idea generation, collaborated with the team to enhance the band’s brand and image, and planned content strategy to engage followers. Produced material such as Day In The Life videos covering rehearsals, studio work, and gigs, ensuring regular posting and audience engagement.

Education

BA (Hons) in Photography 2.1 at Anglia Ruskin University
January 1, 2018 - January 1, 2021
Baccalaureate in International at Lycée Jean Pierre Vernant
January 1, 2014 - January 1, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Telecommunications, Wholesale & Distribution