2-paragraph first-person bio, friendly toneWith over 5 years in marketing and content analysis, I am currently honing my expertise at Zendesk, where my focus lies on executing regional marketing campaigns specifically for the North America markets. My commitment to leveraging generative AI and marketing automation tools aligns with Zendesk's innovative approach. Our mission to enhance customer interactions resonates deeply with my goal to facilitate meaningful connections between brands and their audiences. At Zendesk, I assist in strategizing and deploying campaigns that resonate with diverse markets, ensuring alignment with sales to optimize lead follow-up. My role involves utilizing marketing automation tools to meticulously track campaign performance, contributing to our team's ability to make data-driven decisions. This strategic approach has enabled us to increase visibility and acquire key customer segments, all while maintaining the utmost data integrity and quality.

Andrea Domínguez

2-paragraph first-person bio, friendly toneWith over 5 years in marketing and content analysis, I am currently honing my expertise at Zendesk, where my focus lies on executing regional marketing campaigns specifically for the North America markets. My commitment to leveraging generative AI and marketing automation tools aligns with Zendesk's innovative approach. Our mission to enhance customer interactions resonates deeply with my goal to facilitate meaningful connections between brands and their audiences. At Zendesk, I assist in strategizing and deploying campaigns that resonate with diverse markets, ensuring alignment with sales to optimize lead follow-up. My role involves utilizing marketing automation tools to meticulously track campaign performance, contributing to our team's ability to make data-driven decisions. This strategic approach has enabled us to increase visibility and acquire key customer segments, all while maintaining the utmost data integrity and quality.

Available to hire

2-paragraph first-person bio, friendly toneWith over 5 years in marketing and content analysis, I am currently honing my expertise at Zendesk, where my focus lies on executing regional marketing campaigns specifically for the North America markets. My commitment to leveraging generative AI and marketing automation tools aligns with Zendesk’s innovative approach. Our mission to enhance customer interactions resonates deeply with my goal to facilitate meaningful connections between brands and their audiences.

At Zendesk, I assist in strategizing and deploying campaigns that resonate with diverse markets, ensuring alignment with sales to optimize lead follow-up. My role involves utilizing marketing automation tools to meticulously track campaign performance, contributing to our team’s ability to make data-driven decisions. This strategic approach has enabled us to increase visibility and acquire key customer segments, all while maintaining the utmost data integrity and quality.

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Experience Level

Intermediate

Language

Spanish; Castilian
Fluent
English
Fluent
French
Advanced
Portuguese
Intermediate

Work Experience

Campaign Marketing Specialist at Zendesk
January 1, 2024 - Present
- Oversee the implementation of multi-channel marketing campaigns, ensuring timely delivery, alignment with sales , and effective budget allocation. - Coordinate lead generation campaigns with cross-functional teams (Sales, Operations, and Marketing) to strengthened customer engagement across regions. - Develop project work plans and track milestones, deliverables, and outcomes to ensure quality control and adherence to budget. - Supervise campaign data monitoring and reporting processes to provide performance insights to senior management and stakeholders. - Manage vendor partnerships and logistics for marketing events, ensuring compliance with company policies and procurement standards. - Prepare progress reports and communication materials to ensure visibility of project outcomes and alignment with broader organizational goals.
Researcher and Content Operations Specialist at Canal Once TV
January 1, 2019 - January 1, 2024
Coordinate pre-production team meetings, set agendas, provide administrative support and guest coordination. Draft documents with synthesized information and present highlights and insights for production of several programs. Identify trends and possible research topics, draft proposals and planning for various TV programs. Served as primary liaison with executive producers. Conduct research on economic, technology, international and social inclusion topics.
Project Manager at NGO Hilando Sueños
January 1, 2018 - December 31, 2022
Develop and design new programs that align with the organization's mission and goals. Fundraising, contacting and following up with organizations, companies and artisans. Lead partnership building and networks strengthening with potential donors. Monitor and evaluate the success of programs, including analyzing data and reporting on outcomes. Manage outreach to marketing events.
Project Manager at NGO Hilando Sueños
January 1, 2018 - December 31, 2022
- Develop and design new programs that align with the organization's mission and goals. - Fundraising, contacting and following up with organizations, companies and artisans. - Lead partnership building and networks strengthening with potential donors. Monitor and evaluate the success of programs, including analyzing data and reporting on outcomes. - Manage outreach to marketing events.

Education

Add your educational history here.

Qualifications

Certification in International Cooperation for Development
January 11, 2030 - January 14, 2026

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Other, Non-Profit Organization