Andrea Montoya Martinez

Available to hire

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent
Catalan; Valencian
Fluent

Work Experience

Customer Service and Public Relations Representative at Dolci Salat, Barcelona
October 1, 2021 - May 1, 2022
Managed customer relationships and developed new business opportunities. Improved customer service and satisfaction through direct messages and comments. Coordinated with internal stakeholders to ensure customer needs were met. Provided basic technical support to customers to resolve product or service issues. Implemented customer retention strategies to build loyalty.
Marketing and Social Media Coordinator at Celestial, Cardedeu
December 1, 2022 - October 1, 2024
Managed social media accounts (Facebook and Instagram), including content planning, follower interactions, and posts. Achieved over 30% increase in new followers. Strategized and produced video content for client websites and social media. Secured new clients and increased sales by 10%. Created and managed campaigns that boosted online leads, revenue, and customer engagement by 20%.
Digital Marketing Intern at Shiji Group, Barcelona
June 1, 2025 - Present
Supported digital marketing initiatives, assisted with mailing list creation and management, content translation and editing, content development and research for digital platforms. Assisted with Google, Meta and LinkedIn ad campaign management. Provided SEO assistance and Marketing performance reporting in PowerPoint and Excel.

Education

Bachelor of Business Administration at EU Business School
October 10, 2021 - June 15, 2025
3.7 / 4.0 GPA
Bachelor in Business Administration (BBA) at EU Business School, Barcelona
October 1, 2021 - June 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services