First and only tester within the company to introduce testing into the development cycle; authored documentation, procedures and scripts; managed manual and automation testing for web and mobile apps using TestCafe Studio; oversaw testing across 10+ apps for live and development platforms; supported the launch of 5 web apps; monitored systems and APIs with Swagger for API testing; conducted acceptance, end-to-end, performance and security testing; used SQL Server Management Studio to maintain dev and live environments.

Backend Test Analyst at InTouch Games

January 31, 2020 - January 31, 2020

Created and executed test plans using TestRail and manual test plans; evaluated bugs, new features and improvements; ran tests against games server, daemon, database and backoffice; used SQL Workbench to run/edit test cases; wrote user guides; designed/improved the overall system; set up external/internal accounts and laptops; tested functionality, usability, reliability and accessibility; fixed hardware issues as needed.

Software Tester at Hydro p E.C.S.

April 1, 2018 - April 1, 2018

Performed various testing on platforms such as Mobile, PDA and Web exporting; imported and managed data for customers and internal use; used SQL and T-SQL, generated reports and scripts; provided first-line IT support for customer queries; wrote user guides; contributed to system design and improvements; set up external/internal accounts and laptops; tested functionality, usability, reliability and accessibility; resolved hardware issues.

QA and IT Support at The Crucial Sauce Company

September 1, 2015 - September 1, 2015

Started as a part-time production line worker and quickly promoted to QA; promoted to supervisor when needed to manage a large team; responsibilities included measuring water activity levels, creating and presenting statistics for evaluation, and managing social media; resolved IT issues within the company such as hardware, software and services.