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Work experience· 4 roles

QA Tester · Metro Shipping LimitedFeb 2020 – Nov 2025 · 5 yrs 10 mos

First and only tester within the company to introduce testing into the development cycle; authored documentation, procedures and scripts; managed manual and automation testing for web and mobile apps using TestCafe Studio; oversaw testing across 10+ apps for live and development platforms; supported the launch of 5 web apps; monitored systems and APIs with Swagger for API testing; conducted acceptance, end-to-end, performance and security testing; used SQL Server Management Studio to maintain dev and live environments.

Backend Test Analyst · InTouch GamesJan 2020 – Jan 2020 · 1 mo

Created and executed test plans using TestRail and manual test plans; evaluated bugs, new features and improvements; ran tests against games server, daemon, database and backoffice; used SQL Workbench to run/edit test cases; wrote user guides; designed/improved the overall system; set up external/internal accounts and laptops; tested functionality, usability, reliability and accessibility; fixed hardware issues as needed.

Software Tester · Hydro p E.C.S.Apr 2018 – Apr 2018 · 1 mo

Performed various testing on platforms such as Mobile, PDA and Web exporting; imported and managed data for customers and internal use; used SQL and T-SQL, generated reports and scripts; provided first-line IT support for customer queries; wrote user guides; contributed to system design and improvements; set up external/internal accounts and laptops; tested functionality, usability, reliability and accessibility; resolved hardware issues.

QA and IT Support · The Crucial Sauce CompanySep 2015 – Sep 2015 · 1 mo

Education

BSc Hons ICT · Birmingham City University2011 – 2015
BTEC National Diploma IT and Business · Metropolitan College2009 – 2011
GCSE · The Priory School2004 – 2009

Certifications and awards

GCSE2004 – 2009
BTEC National Diploma IT and Business2009 – 2011
BSc Hons ICT2011 – 2015

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