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I'm Andrea Caro Lina Fernandez, a Barcelona-based professional with over four years of experience in B2B client success, account management, and project management. I excel at building strong relationships, coordinating complex projects, and helping customers achieve measurable results. I'm passionate about sales growth, customer experience, and service solutions, and I thrive in cross-functional environments where I can turn insights into action.…I'm Andrea Caro Lina Fernandez, a Barcelona-based professional with over four years of experience in B2B client success, account management, and project management. I excel at building strong relationships, coordinating complex projects, and helping customers achieve measurable results. I'm passionate about sales growth, customer experience, and service solutions, and I thrive in cross-functional environments where I can turn insights into action.

Andrea Caro Lina Fernandez

Growth Marketer, Marketing Strategist, Brand Strategist, +5

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I'm Andrea Caro Lina Fernandez, a Barcelona-based professional with over four years of experience in B2B client success, account management, and project management. I excel at building strong relationships, coordinating complex projects, and helping customers achieve measurable results. I'm passionate about sales growth, customer experience, and service solutions, and I thrive in cross-functional environments where I can turn insights into action.…I'm Andrea Caro Lina Fernandez, a Barcelona-based professional with over four years of experience in B2B client success, account management, and project management. I excel at building strong relationships, coordinating complex projects, and helping customers achieve measurable results. I'm passionate about sales growth, customer experience, and service solutions, and I thrive in cross-functional environments where I can turn insights into action.

Available to hire

I’m Andrea Caro Lina Fernandez, a Barcelona-based professional with over four years of experience in B2B client success, account management, and project management. I excel at building strong relationships, coordinating complex projects, and helping customers achieve measurable results.

I’m passionate about sales growth, customer experience, and service solutions, and I thrive in cross-functional environments where I can turn insights into action.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Portuguese

Fluent

Work Experience

Copywriter and Community Manager at Bold - Hispanic Marketing Agency

May 1, 2022 - May 1, 2022

Created bilingual (English/Spanish) content for 10+ client brands, aligned with their voice and campaign goals. Developed and managed content calendars across social, email, and web channels. Increased digital engagement by 20% through content strategy and audience insights. Monitored industry trends and competitor activity to optimize messaging.

Key Account Manager at Me BOLD - Hispanic Marketing Agency

May 1, 2022 - October 27, 2025

Manage and grow B2B client portfolios through proactive communication and strategic engagement. Delivered quarterly KPI reviews and insights to C-level stakeholders, improving account renewals and campaign results. Oversees 20+ integrated, bilingual marketing campaigns across digital and offline channels. Collaborate with cross-functional teams to execute multi-channel campaigns and report on KPIs. Supported lead nurturing and onboarding of new clients in digital service environments.

Copywriter and Social Media Manager at BOLD Hispanic Market Consulting

May 1, 2021 - May 1, 2022

Managed client requests and coordinated deliverables between internal creative teams and external partners. Created bilingual (English/Spanish) content for 10+ client brands, aligned with their voice and campaign goals. Planned and executed content calendars, ensuring deadlines and client expectations were met. Provided continuous communication and support to clients to maintain engagement and satisfaction. Conducted competitive analysis and trend monitoring across 5+ sectors (entertainment, healthcare, services, etc).

Key Account Manager at BOLD Hispanic Marketing Agency

May 1, 2021 - Present

Act as the main point of contact for a portfolio of B2B clients in the health, sports, education, and services industries, ensuring proactive communication and personalized service. Coordinate ongoing projects and service delivery, tracking performance, and resolving issues efficiently. Prepare reports and monitor KPIs to maintain high-quality standards and client satisfaction. Collaborate with cross-functional teams to align priorities and deliver seamless experiences for clients.

Sales Associate at El Corte Ingles

May 1, 2021 - May 1, 2021

Delivered personalized client service in a fast-paced retail environment. Applied cross-selling and upselling strategies, increasing transaction values and strengthening customer loyalty.

Sales Associate at El Corte Ingles

April 1, 2016 - May 1, 2021

Delivered personalized customer service to national and international clients in a fast-paced retail environment. Managed special orders and coordinated with suppliers to ensure on-time delivery and customer satisfaction. Applied cross-selling and upselling strategies, increasing transaction values and strengthening customer loyalty.

Emergency Medical Technician

January 1, 2015 - January 1, 2015