I’m Andreia Pais da Cunha, a Product Designer with 10 years of experience turning research and design strategy into measurable business outcomes. I work with B2B and B2C products, collaborating closely with stakeholders to align user needs with clear roadmaps. My approach is guided by collaboration, ownership, passion, and courage—values I bring to every usability cycle and design decision. Across my career, I’ve improved feature adoption, increased conversions, and accelerated user acquisition by applying iterative UX research, AI-enabled workflows, and KPI-driven thinking. I’m especially focused on reducing friction in onboarding, shortening research-to-insights timelines, and crafting user-centered experiences that help teams move faster and make better choices.…

Andreia Pais da Cunha

I’m Andreia Pais da Cunha, a Product Designer with 10 years of experience turning research and design strategy into measurable business outcomes. I work with B2B and B2C products, collaborating closely with stakeholders to align user needs with clear roadmaps. My approach is guided by collaboration, ownership, passion, and courage—values I bring to every usability cycle and design decision. Across my career, I’ve improved feature adoption, increased conversions, and accelerated user acquisition by applying iterative UX research, AI-enabled workflows, and KPI-driven thinking. I’m especially focused on reducing friction in onboarding, shortening research-to-insights timelines, and crafting user-centered experiences that help teams move faster and make better choices.…

Available to hire

I’m Andreia Pais da Cunha, a Product Designer with 10 years of experience turning research and design strategy into measurable business outcomes. I work with B2B and B2C products, collaborating closely with stakeholders to align user needs with clear roadmaps. My approach is guided by collaboration, ownership, passion, and courage—values I bring to every usability cycle and design decision.

Across my career, I’ve improved feature adoption, increased conversions, and accelerated user acquisition by applying iterative UX research, AI-enabled workflows, and KPI-driven thinking. I’m especially focused on reducing friction in onboarding, shortening research-to-insights timelines, and crafting user-centered experiences that help teams move faster and make better choices.

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Work Experience

Product Designer at Critical Techworks
January 1, 2026 - Present
Led design & research across 3 products, improving feature adoption by 18% and reducing onboarding friction by 22% through iterative usability cycles. Cut workshop time by 30% using AI-enabled planning, and strengthened alignment between end-users and business stakeholders by integrating user insights into clearer roadmaps.
Product Designer at Until Product development agency.
January 1, 2026 - Present
Ran usability testing for an automotive brand (10 tests) leading to a new webpage with +12% conversion. Developed KPIs and a referral program with a prop tech startup, reaching +700 active new users in 2 months. Conducted concept testing for a crypto web app to uncover major drop-outs during trade, resulting in design improvements that helped achieve 50% conversion for users. Co-developed the business research plan and helped secure the first 4 UX research projects in 3 months. Used AI to plan and synthesize interviews/usability tests, create personas, and produce decks and strategic plans spanning the customer journey.
Digital Product Designer at Untile Product development agency.
December 1, 2023 - December 1, 2025
Ran 10 usability tests for an automotive brand, redesigning a webpage that achieved +12% conversion. Developed KPIs and a referral program for a prop-tech startup, generating +700 active new users in 2 months. Identified crypto trade drop-outs and drove design improvements reaching 50% user conversion. Secured 4 UX research projects in 3 months by co-developing a business plan to expand the agency’s offering. Reduced research cycle time by 35% by using AI to plan interviews, synthesize insights, create personas, and produce strategy decks.
UX Researcher & Designer at Wonder Wardrobe Sustainable styling services.
February 1, 2022 - December 1, 2023
Conducted 15 customer interviews and identified 4 user segments that shaped a gamified app with 200+ early users. Redesigned service pages and landing pages, resulting in +13% conversion.
Brand Manager at HR startup.
February 1, 2022 - December 31, 2023
Developed brand and visual universe, creating 70 exclusive illustrations and producing UI design and brand assets for website and app.
Freelance Graphic Designer / Brand & Illustration work at Arboreall
September 1, 2021 - October 1, 2023
Built the complete brand universe, creating 70+ original icons and illustrations within about one month time.
Graphic Designer & Project Manager at Watch MeVillae Studio / Design Studio
December 1, 2017 - February 1, 2022
Managed and structured a team of 5 designers (in-house + freelancers) to improve delivery speed by 20%. Designed 50+ brands, packaging, and labels across B2C sectors, contributing to client sales growth of 15–30%. Produced promotional design for 30+ events and led product photoshoots end-to-end; also conducted field research and worked daily with clients to shape direction and storytelling.
Design Studio Manager (Graphic Designer & Project Manager) at Watch MeVillae Studio / Design Studio
December 1, 2017 - February 1, 2022
Managed 5 in-house and freelance designers over 2 years, delegating tasks daily. Created +50 brands for different sectors mainly for B2C. Produced promotional design for 30+ events, receiving the title of recurrent year celebrations. Designed packaging and label work for fashion, food and beverage artisanal brands, increasing sales and production.

Education

Master Degree in Graphic Design and Editorial Projets at IADE European University
January 1, 2010 - January 1, 2014
Service Design Practitioner Certification at SDN Academy
January 11, 2030 - September 11, 2026
Master Degree in Graphic Design and Editorial Projets at IADE European University
September 1, 2010 - September 1, 2014

Qualifications

Post-Graduation on WEB, UX & UI Design
January 1, 2010 - January 1, 2014
Pre-Bologna Bachelor Degree in Communication Design
January 1, 2010 - January 1, 2014
Service Design Practitioner Certification
January 11, 2030 - July 10, 2026
SDN Academy Service design school
January 11, 2030 - July 10, 2026
Post-Graduation on WEB, UX & UI Design
January 11, 2030 - September 11, 2026
Pre-Bologna Bachelor Degree in Communication Design
January 11, 2030 - September 11, 2026

Industry Experience

Software & Internet, Professional Services, Retail, Education, Consumer Goods, Media & Entertainment, Real Estate & Construction

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