Research Scientist at Iowa State University

Spearheaded the design and execution of primary and secondary research, including surveys, focus groups, and in-depth interviews, managing the full research lifecycle. Analyzed large proprietary datasets and synthesized complex findings into 20+ formal white-paper reports that provided direct consultative value. Led 13 concurrent, high-stakes research projects on time and within budget. Mentored a team of three junior staff and consulted with 20+ internal and external clients to define research objectives, leading to high client satisfaction and project renewals. Presented regular updates to stakeholders, translating complex findings into data-driven insights that shaped client roadmaps and messaging. Standardized client engagement processes by creating and implementing a contract system clarifying project budget and deliverables, enhancing clarity and quality control. Organized and led a team review of internal business processes to align with best practices.