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Hi, I'm Angela Somuah Bempong, a digital communications professional with 12 years of experience, including 7 years in public service and social media environments. I love crafting inclusive, high-impact content and visuals that resonate with diverse audiences. Based in Ontario, Canada, I work across time zones to support national campaigns and internal communications. I blend strategy, creative design, and analytics to optimize engagement and clarity, collaborating with cross-functional teams to translate complex information into accessible messaging. I enjoy helping clients and organizations grow their digital presence with thoughtful content and inclusive design.…Hi, I'm Angela Somuah Bempong, a digital communications professional with 12 years of experience, including 7 years in public service and social media environments. I love crafting inclusive, high-impact content and visuals that resonate with diverse audiences. Based in Ontario, Canada, I work across time zones to support national campaigns and internal communications. I blend strategy, creative design, and analytics to optimize engagement and clarity, collaborating with cross-functional teams to translate complex information into accessible messaging. I enjoy helping clients and organizations grow their digital presence with thoughtful content and inclusive design.

Angela Somuah Bempong

Social Media Manager, Content Producer, Content Creator, +2

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Hi, I'm Angela Somuah Bempong, a digital communications professional with 12 years of experience, including 7 years in public service and social media environments. I love crafting inclusive, high-impact content and visuals that resonate with diverse audiences. Based in Ontario, Canada, I work across time zones to support national campaigns and internal communications. I blend strategy, creative design, and analytics to optimize engagement and clarity, collaborating with cross-functional teams to translate complex information into accessible messaging. I enjoy helping clients and organizations grow their digital presence with thoughtful content and inclusive design.…Hi, I'm Angela Somuah Bempong, a digital communications professional with 12 years of experience, including 7 years in public service and social media environments. I love crafting inclusive, high-impact content and visuals that resonate with diverse audiences. Based in Ontario, Canada, I work across time zones to support national campaigns and internal communications. I blend strategy, creative design, and analytics to optimize engagement and clarity, collaborating with cross-functional teams to translate complex information into accessible messaging. I enjoy helping clients and organizations grow their digital presence with thoughtful content and inclusive design.

Available to hire

Hi, I’m Angela Somuah Bempong, a digital communications professional with 12 years of experience, including 7 years in public service and social media environments. I love crafting inclusive, high-impact content and visuals that resonate with diverse audiences. Based in Ontario, Canada, I work across time zones to support national campaigns and internal communications.

I blend strategy, creative design, and analytics to optimize engagement and clarity, collaborating with cross-functional teams to translate complex information into accessible messaging. I enjoy helping clients and organizations grow their digital presence with thoughtful content and inclusive design.

Skills

Canva

Copywriting

CapCut

Experience Level

Canva

Expert

Copywriting

Expert

CapCut

Intermediate

Language

English

Fluent

Work Experience

Communications Officer, Social Media at Elections Canada

May 1, 2023 - Present

Led the electoral integrity social media content calendar across multiple platforms; published 8–10 posts weekly aligned with national campaigns; achieved a 25% increase in engagement and reach of voter education messaging. Managed 6000+ monthly public inquiries via Sprout Social with a 95% response rate, reducing unresolved inquiries by 30% through coordination with Strategic Communications teams. Designed branded visual mockups and digital assets for social campaigns, contributing to improved visual consistency across official government channels. Supported cross-team content strategy development using social analytics and audience insights, driving more targeted messaging for Canadian audiences.

Junior Communications Officer, Internal Communications at Elections Canada

March 1, 2022 - May 31, 2023

Led the weekly internal newsletter for 2,800+ employees, achieving a 35% average open rate. Managed a shared inbox averaging 15+ monthly inquiries, reducing response time by 30% via templated replies and process tracking. Drafted internal news articles and executive updates, fostering cross-departmental visibility. Recorded voiceovers and developed an onboarding guide for new officers, reducing repetitive training inquiries by 25%.

Technical Support Advisor at Shopify

May 1, 2020 - June 30, 2020

Supported 10–20 e-commerce merchants weekly via live chat, phone and ticketing systems; maintained 90%+ customer satisfaction, improving merchant retention and platform confidence. Troubleshot website, payment gateway, and theme customization, resolving 85% on first contact and reducing escalations. Provided tailored digital marketing and conversion optimization recommendations, contributing to 10% increases in traffic. Documented case resolutions and follow-up resources, improving knowledge sharing and reducing repeat tickets by 20%.

Digital Content Specialist at Freelance

June 1, 2019 - Present

Produced 150+ digital assets (video edits, brand kits, websites, and templates) for emerging creators and small businesses, contributing to 30% growth in client social engagement within 3-6 months. Managed social media accounts for 3 B2C brands, increasing follower growth by ~35% and boosting engagement 25% through content optimization. Created and published multi-platform personal content (YouTube, TikTok, Instagram, Snapchat), achieving 10K+ cumulative views and strengthening brand positioning. Streamlined content production workflows using Canva and CapCut, reducing client turnaround time by 30% and improving delivery consistency.