Digital Image Management Supervisor at Neiman Marcus, Irving, TX

Managed digital image operations, supervising retouchers and production staff; improved image quality by removing imperfections, creating composites, and color-correcting 400+ images daily. Implemented online asset management (Plum Slice); maintained workflow documentation; cross-trained staff; planned workloads; served as liaison to other departments for projects. Anticipated workload issues and developed solutions with management; scheduled knowledge-sharing touch bases with direct reports.

Digital Image Management Supervisor at Neiman Marcus

Led digital image management for luxury brands by removing imperfections, performing image composites, and color-correcting an average of 400+ images daily. I used an eye for color nuance and retouching language to consistently elevate image quality. I managed retouchers and production staff, including performance assessments and attendance tracking, and oversaw Online Assets Management (Plum Slice). I provided structure and support for direct reports while encouraging fresh ideas and aiming for excellence in every project. I anticipated workload issues and collaborated with management on solutions, while acting as a consultant/liaison to outside departments for partnerships. I scheduled regular touch bases with reports for knowledge sharing and ensured leadership had working knowledge of basic activities. I maintained workflow and procedure documentation and cross-trained all team members to perform all activities.

Digital Image Management Supervisor at Neiman Marcus

Led a team of retouchers and production staff, removing imperfections, compositing images, and color-correcting 400+ images daily. Managed online assets via PlumSlice, cross-trained staff, and maintained workflow and procedure documentation. Served as liaison to outside departments, anticipated workload issues, and implemented solutions with management. Scheduled regular knowledge-sharing sessions to keep the team informed.

Digital Image Management Supervisor at Neiman Marcus

Removed imperfections, composited images, and color-corrected images as directed; recognized color and retouching language to improve the quality of 400+ images daily. Managed retouchers and production staff, including performance assessment and sick time. Online Assets Management (Plum Slice). Provided structure and support for direct reports, encouraged fresh ideas, and pursued excellence. Anticipated workload issues and problem-solved solutions with Manager. Acted as consultant/liaison to outside departments for partnership on projects/initiatives. Scheduled touch bases with direct reports for knowledge sharing. Ensured Manager had a working knowledge of all basic activities. Maintained workflow and procedure documentation. Cross-trained all parties to perform all activities.

Online Production Lead at Neiman Marcus, Irving, TX

Led high-volume digital image production under tight deadlines; performed digital image corrections; managed side projects end-to-end; distributed project information and aided in training; maintained cross-functional communication to fulfill internal and external requests; prepared, named, and filed images per production specs; oversaw digital retouching for neimanmarcus.com, bergdorfgoodman.com and horchow.com; acted as point person for identifying system/server problems and escalating issues to ensure production capacity.

Online Production Lead at Neiman Marcus

Directed high-volume digital image correction and production under tight deadlines. I maintained consistent image quality and throughput while managing side projects from start to finish. I distributed project information to staff, aided in training where necessary, and maintained clear communication between cross-functional teams to ensure internal and external customer requests were completed timely. I prepared, named, and filed images according to production specifications. I oversaw digital retouching of product and fashion photography for neimanmarcus.com, bergdorfgoodman.com, and horchow.com. I served as the point person for identifying system and server problems and escalated issues to ensure production remained at maximum capacity.

Online Production Lead at Neiman Marcus

Led digital image correction and high-volume production under tight deadlines. Managed side projects from start to finish and trained staff by distributing project information. Ensured timely completion by coordinating between cross-functional teams and meeting production specs. Oversaw retouching for neimanmarcus.com, bergdorfgoodman.com, and horchow.com, and escalated system/server issues to keep production running at maximum capacity.

Online Production Lead at Neiman Marcus

Performed digital image correction. Maintained production of a high volume of images under very tight deadlines. Managed assigned side projects from start to finish. Assisted in the distribution of pertinent information to all employees about upcoming projects, and aided in training, where necessary. Maintained communication between multiple cross-functional teams, ensuring internal and external customer requests were completed in a timely manner. Prepared, named, and filed all images according to production specs. Oversaw digital retouching of product and fashion photography for neimanmarcus.com, bergdorfgoodman.com and horchow.com. Served as point person for identifying system and server problems, and escalated issues to the appropriate teams to ensure production was always running at maximum capacity.

Digital Image Management Supervisor at Neiman Marcus

Led daily production of 400+ e-commerce images, ensuring consistent retouching, compositing, and color correction across luxury brand product photography. Supervised retouching and production teams with scheduling, performance management, workload distribution, and ongoing guidance. Managed product imagery using PlumSlice within digital image management workflows. Anticipated and escalated capacity/workload issues, partnered with management on solutions, served as a liaison across internal and external teams, and supported regular knowledge-sharing meetings. Maintained workflow and procedure documentation, cross-trained team members, and delivered operational updates to management regarding workflow status and key activities.

Online Production Lead at Neiman Marcus

Performed digital image retouching and color correction for high-volume production under strict deadlines. Managed production delivery while maintaining quality and consistency, led assigned side projects from initiation through completion, and supported internal/external requests through cross-functional communication. Prepared, named, and filed images according to production specifications to ensure accurate archiving and implementation across Neiman Marcus, Bergdorf Goodman, and Horchow e-commerce platforms. Served as point person for system and server issues, escalating to ensure production capacity and uptime.

Photo Retoucher at Neiman Marcus, Irving, TX

Maintained production of a high volume of images under tight deadlines; ensured incoming image quality control; Online Assets Management (FileMaker Database); Dynamic Color Configuration (Scene 7); prepared, named, and filed images according to production specs; managed digital retouching of product and fashion photography for neimanmarcus.com, bergdorfgoodman.com, horchow.com, lastcall.com, michaelkors.com, juicycouture.com, st.john.com.

Photo Retoucher at Neiman Marcus

Maintained production of a high volume of images under very tight deadlines and ensured incoming image quality control. Managed Online Assets Management (FileMaker Database) and Dynamic Color Configuration (Scene 7). Prepared, named, and filed all images according to production specs. Managed the digital retouching of product and fashion photography for neimanmarcus.com, bergdorfgoodman.com, horchow.com, lastcall.com, michaelkors.com, juicycouture.com, st.john.com.

Photo Retoucher at Neiman Marcus

Maintained production of a high-volume of images under tight deadlines; ensured incoming image quality control. Managed Online Assets (FileMaker Database) and Dynamic Color Configuration (Scene 7). Prepared, named, and filed all images according to production specs. Managed digital retouching of product and fashion photography for multiple brands including neimanmarcus.com, bergdorfgoodman.com, horchow.com, lastcall.com, michaelkors.com, juicycouture.com, and st.john.com.

Photo Retoucher at Neiman Marcus

Maintained production of a high volume of images under very tight deadlines. Ensured incoming image quality control. Online Assets Management (FileMaker Database). Dynamic Color Configuration (Scene 7). Prepared, named, and filed all images according to production specs. Managed the digital retouching of product and fashion photography for neimanmarcus.com, bergdorfgoodman.com, horchow.com, lastcall.com, michaelkors.com, juicycouture.com, st.john.com.