Available to hire
I have a proven track record in technical project management, digital platform migration, and strategic solution design across diverse industries. I am passionate about reducing energy consumption and driving revenue growth through innovative digital solutions, with strengths in cross-functional collaboration, cloud integration, and energy management systems.
I excel at database management, vendor coordination, and executing marketing campaigns to boost brand visibility. I am committed to aligning complex solutions with client requirements and building influential stakeholder relationships to deliver strategic outcomes.
Skills
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Language
English
Fluent
Korean
Advanced
Chinese
Fluent
Work Experience
Senior Project Manager at ONJ
July 1, 2025 - October 24, 2025Led meetings with Fortune 50 U.S. clients to gather and define requirements for enterprise management systems; facilitated daily Scrum stand-ups and sprint planning; oversaw multiple product teams and produced comprehensive project documentation; fostered cross-functional collaboration among Software Development, Product, and AI teams to deliver an advanced Welding Management System.
Product Manager at KevinLAB
November 1, 2024 - October 24, 2025Orchestrated email marketing campaigns and Instagram content to boost platform visibility; increased email open rates by 25%. Led participation in 20+ exhibitions, conducted consultations, and formed strategic partnerships. Delivered technical support and product demonstrations to clients. Coordinated cross-functional efforts between Malaysian software development and Korean infrastructure teams to deliver customized solutions. Led 5 Malaysian developers and implemented Agile to deliver MOSAIC, an energy management platform, for overseas markets. Conducted stakeholder status reviews using Notion and Jira to improve project transparency by 33%. Performed gap analyses to align product offerings with customer needs, boosting satisfaction by 20%.
Senior Executive, Information Systems (APAC market) at Suntory Holdings Singapore
June 1, 2018 - October 24, 2025Migrated digital platform to SAP Hybris Commerce for Taiwan, Hong Kong, Thailand, and Singapore markets, driving over 20% eCommerce revenue growth. Integrated Mailchimp with SAP to streamline campaigns, increasing open rates by 13%. Deployed regional digital solutions—Digital Marketing, CEM, eCommerce, Fulfillment, and Analytics—using SAP Hybris and SAP CRM. Managed regional project timelines, reducing delays by 20%. Provided technical support for B2C solutions across APAC and led requirements gathering to propose strategic solutions.
Associate Consultant at Orbium Singapore
October 1, 2016 - October 24, 2025Supported Avaloq implementation for a leading Malaysian bank; captured detailed requirements; coordinated offshore development and testing teams in the Philippines; planned work schedules and ensured timely delivery; forecasted budgets reducing costs by 15%; delivered post‑go‑live support and coordinated change requests.
Software Engineer at ST Electronics
April 1, 2015 - October 24, 2025Drove the launch of a training and simulation system; enhanced defense 3D simulation software using C++, C#, and WPF; collaborated with 10 cross-functional teams across the SDLC; authored and maintained software design and testing documentation; delivered system presentations and live demonstrations; conducted SIT/UAT to identify and resolve issues, improving user satisfaction by 25%.
Customer Success Engineer at NCS Group Singapore
December 1, 2011 - October 24, 2025Managed 25 technical accounts for ministries and government boards as a Technical Account Manager; addressed software inquiries and service requests with strong customer management and presentation skills; established subject matter expertise to resolve complex issues while maintaining SOP adherence; coordinated collaboration between development and technical support teams to fulfill client service requests.
Education
Master's Degree at Nanyang Technological University
January 11, 2030 - January 1, 2012Bachelor's Degree at Nanyang Technological University
January 11, 2030 - January 1, 2011Diploma at Nanyang Polytechnic
January 11, 2030 - January 1, 2008Qualifications
AWS Certified Solutions Architect - Amazon Web Services (AWS)
January 11, 2030 - October 24, 2025Project Management Professional (PMP) Certification - PMI
January 11, 2030 - October 24, 2025Foundations of Project Management - Google
July 1, 2024 - October 24, 2025Project Initiation: Starting a Successful Project - Google
July 1, 2024 - October 24, 2025AWS Certified Cloud Practitioner - Amazon Web Services (AWS)
January 1, 2024 - October 24, 2025Korean Language Course - Korea University
January 11, 2030 - August 1, 2020ITIL Foundation Certificate - AXELOS Global Best Practice
November 1, 2016 - October 24, 2025Professional Scrum Master - Scrum.org
October 1, 2016 - October 24, 2025Certified SAP BP ERP Consultant - SAP
May 1, 2008 - October 24, 2025Industry Experience
Professional Services, Software & Internet, Energy & Utilities, Media & Entertainment, Government
Skills
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